We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work?"whether it's from home, an office, or your favorite coffee shop?"while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We are hiring a Senior Manager, Revenue Operations who will support team leadership in building, maintaining, and iterating on a comprehensive end-to-end sales management process inclusive of market sizing and segmentation, sales territory development, leading and lagging metric definition and reporting, measuring team progress against goals, building new revenue management capabilities, and sizing new product opportunities in partnership with leadership. The role is highly cross-functional with engagement between sales leadership, company management, finance, and strategy.

About the Team

The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to empower Sales, cross functional teams, and advertisers by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.

About the Job

Partner with sales leadership to define & quantify quarterly team objectives & performance
Manage end-to-end sales planning processes -- from market sizing, account segmentation, quota setting and allocation, forecasting, and prospect tracking through to revenue realization
Design, coordinate, and deliver periodic reporting to Instacart's Brand Partnership leadership team focusing on both leading and lagging metrics
Direct and mentor a team of highly skilled and motivated business analysts and revenue operations team members
Partner with sales and other cross functional leaders to conduct deep analysis to move the business forward
Collaborate closely with partner teams to enhance the systems, tools, and processes that the sales team uses to manage their business
Streamline workflows and processes to limit field sales exposure to operational overhead through weekly rhythm and other process enhancements
Use your deep understanding of the business levers and metrics to give leaders the context needed to make key decisions
Constantly iterate to improve reporting & associated processes

About You

Minimum Qualifications

8+ years of experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Corporate Strategy, or similar roles.
Excellent quantitative and qualitative problem-solving skills. Financial modeling experience in MS Excel and Tableau required.
Demonstrated ability to think strategically and analytically about business & product challenges
Strong written & verbal communication with the ability to express complex topics clearly & easily
Excellent attention to detail, follow-through, and resourcefulness
Ability to independently manage multiple projects simultaneously and prioritize responsibilities
Ability to work cross-functionally with many teams and multi-task with a sense of urgency
An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it's needed

Preferred Qualifications

Exposure to and understanding of digital advertising including Search
Experience working closely with a distributed sales team
Experience with SQL

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$189,000-$210,000 USD

WA
$182,000-$202,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$174,000-$193,000 USD

All other states
$157,000-$174,000 USD

Summary
Company name: Instacart
Remote job title: Senior Manager, Revenue Operations
Job tags: Revenue Operations, Tableau, Attention to Detail