Sr. Implementation Manager

About Knowde

Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data. Knowde provides touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation, helping Chemical Industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value ?" sales, regulatory, supply chain and, of course, their customers. More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth.

We've raised over $175M from the world's leading investors, including Sequoia Capital and Coatue, to realize our vision.

Come Join Us!

Our implementation team is hiring an accomplished Sr. Implementation Manager! This high-impact role will regularly partner with internal and client teams in order to achieve successful end-to-end implementation of Knowde's products and services.

Responsibilities:

• Lead and manage end-to-end project delivery, from planning through to execution and closure.
• Develop, maintain, and execute detailed project plans and other project collateral, including timelines, milestones, resource allocation, and budget management.
• Collaborate with the broader project team including the solutions manager, architect, and CSMs throughout the project to refine deliverables and ensure client and internal adherence to project scope, goals, and deliverables.
• Manage project scope, timelines, schedules, budgets, teams, and reporting for internal teams and external client teams.
• Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed.
• Act as a primary point of contact for clients, internal and external stakeholders, and cross-functional teams.
• Continually optimize delivery processes and bring best of the solution to each client use case
• Drive projects forward with systems implementation process methodology including Waterfall and Agile approach

Qualifications:

• Proven experience managing technically complex data implementation projects as a Technical Project Manager or similar role in a growing tech startup (MDM / PIM experience preferred)
• Expert client and stakeholder relationship management skills
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Experience with agile development methodologies and tools (e.g., Jira, Confluence)

Our Perks & Benefits

• We offer "Knerds" a variety of medical, dental, and vision plans, designed to fit you and your family's needs
• 401K program to help you invest in your future
• Education & learning stipend for personal growth and development
• Fully remote position
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Our Commitment

At Knowde, we are passionate about fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds, as we believe diversity enriches our performance and products. We're on a mission to revolutionize the digital strategy in the chemical industry, and we invite you to be part of this transformative journey.