Banking Operations

Since 2015, Revolut has introduced over 10 million customers to a new way to handle their money. From instant spending notifications and built-in budgeting controls, to global currency exchange and stock trading, customers simply get more with Revolut.

We approach payment operations at Revolut the same way that we approach everything else. We take complex issues, and create extraordinary solutions that our customers love. From on-boarding flows to new feature presentations, our goal is to both inform and delight.

Put simply, we build things we want to use ourselves, that we're proud to show to our friends and families.

About the role

In this role, you will lead and own all requests to open and close the accounts that Revolut rely on to operate. Every new entity involved in Revolut's global expansion requires accounts to be created through our global network of banking partners to ensure they continue to launch new products and services to customers all over the world. The company is dependent on these capabilities being delivered in line with tight timescales and in an efficient manner so requires those with fantastic organisational skills to lead and manage a wide variety of requests.

You will work closely with multiple stakeholders across the entire business building a good foundation knowledge of everything Revolut has to offer. If you would like to take up this challenge to own the banking administration for Global Business, develop automation processes and introduce ways to improve our operations, you need to have a lot of self-confidence, excellent communication, organisational skills, and be extremely diligent and thorough. You can check all the responsibilities and requirements below.

What you'll be doing

• Own the company policy and procedures for all account opening and closing requirements
• Ensure all third-party partners are compliant and delivering in line with Revolut's expectations
• Own the Due Diligence process for third party banks
• Manage all banking portal access requirements for new, existing and past Revolut colleagues
• Manage all escalations and process failures, supporting cross functional teams to find root cause issues
• Create new and more efficient processes to improve how we operate as a team
• Be responsible for department wide access management
• Deliver quarterly team audit reviews
• Support for new bets and projects

What you'll need

• Good time and people management
• A process driven mindset - including superb documenting of operations
• Excellent organisational skills
• Prior banking admin experience is a plus but not a must
• Good communication skills in English (written and verbal both)
• A team player
• Please note: this role can be based remotely from: Poland, Spain, Portugal, Lithuania or Romania
• We also support hybrid working from our offices in: Krakow, Porto & Vilnius
• #li-lw1

Perks & benefits

• You'll get to work in one of the hottest and fastest growing tech startups in the world right now
• All the latest technology to work and required equipment
• Competitive salary
• Attractive equity bonuses
• Flexible work hours
• Free Revolut Metal Subscription
• Excellent learning and professional development opportunities!

A little about us...When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate.

What we're looking for...Revolut is being scaled up by people all around the world who share our vision. We're looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community forward thinking people - we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you're not just another cog in the machine.

A little about us...When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2021 with 15 million Personal customers and over half a million Business customers only reinforced our belief in the vast need across the world for better financial services.

What we're looking for...Revolut is being scaled up by people all around the world who share our vision. We're looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community of forward-thinking people - we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you're not just another cog in the machine.

The benefits

• Competitive salary
• Excellent training and guidance from our team
• Roll with a free Revolut Metal subscription
• Private medical care
• Group Insurance
• Multisport card
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