ERP Application Administrator

Mission

United StatesDevOps & SysAdmin

Our company description

Mission is a platform for hiring, vetting and managing software development talents. It enables our clients to connect with the world’s best talent to build mission-critical software products.

About the client

Our client operates a portfolio of established consumer brands sold through national retail partners and direct online channels. They combine in-house product development with a strong distribution network and are now focused on strengthening and scaling their ecommerce capabilities.

This role sits at the intersection of ecommerce operations, digital marketing, and revenue performance. The mandate is not to “reimagine” the business, but to build the systems, processes, and momentum needed to unlock growth across existing channels.

Mission Description

A horticulture and nursery operations company is seeking an ERP Application Administrator / Power User to support and optimize its current ERP environment built on SBI Grower.

This role is ideal for a hands-on ERP operator who understands how business processes translate into system workflows. The successful candidate will serve as the internal system expert and operational partner, helping maintain system reliability, improve workflows, troubleshoot integrations, and support a future migration to the platform's cloud version.

Because ERP systems in the nursery industry are highly specialized and deeply embedded in seasonal operations, this role focuses on maximizing the value of the existing system while preparing for longer-term improvements.

Responsibilities

  • Serve as the primary administrator and super user for the SBI Grower ERP system
  • Configure and maintain workflows, automations, and operational processes
  • Troubleshoot and support EDI transactions and system integrations
  • Work directly with the ERP vendor to resolve support issues and system errors
  • Understand and support core operational workflows including:
  • Order management
  • Inventory tracking
  • Shipment processing
  • Fulfillment and logistics flows
  • Identify opportunities to optimize business processes within the ERP
  • Support planning and execution of a lift-and-shift migration to the cloud version of SBI following peak season
  • Document system workflows and operational procedures

Required Experience

  • Experience administering or heavily operating an ERP system in a business operations environment
  • Strong understanding of order, shipment, and inventory workflows
  • Experience troubleshooting EDI transactions or system integrations
  • Ability to work with software vendors and technical support teams
  • Comfortable acting as a cross-functional problem solver across operations and IT

Nice to Have

  • Experience with Sage financial systems administration or support
  • Experience with ERP systems used in agriculture, manufacturing, or supply chain environments
  • Background supporting small or mid-sized operational businesses