Clickup
At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identify risks and opportunities for remediation
Own, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun model
Define SLOs and SLIs for all of our services and introduce error budgeting
Own and improve our observability on all of our services
Build software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and serving
Build tools and automation to eliminate toil and reduce operational overhead. Create frameworks, processes and best practices to be used across ClickUp Engineering
Automate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovation
Manage capacity and performance to help scale our infrastructure both on public and private clouds around the world
Software engineering: At the very core, we are looking strong software engineers with operational, infrastructural or SRE mentality who can design and build systems for platform and infrastructure layers
Cloud experience: Production working experience in a major cloud environment around doing CI/CD deployments, using managed services, bootstrapping and provisioning services via infrastructure-as-code (IAC) systems, automations and operations
Infrastructure Management: You have worked with and managed production grade infrastructure with IaC tools or configuration management tools
Operating systems: Strong knowledge of *nix based operating systems, their internals and advanced troubleshooting commands
Compute: Experience of working with VMs, containers and container orchestration systems
Database: Experience of working with RDBMS and NoSQL storage solutions within production capacity and know your way around running and inspecting queries. A good understanding of indexing, locking, replication and sharding are a bonus!
Observability: You have worked with logging, monitoring and alerting tools before and you know how logs are collected, aggregated and injected. You have set up monitors and alerts for production services and know your way around concepts such as SLOs and SLIs
Bonus points: We believe strong engineers can pick up any technologies and tools fast and hit the ground up running. Therefore, we avoid listing specific technologies. However, if you have worked with at least one of the technologies we have in our stack that would definitely be a bonus point.
CloudFormation/CDK, ECS, ElasticBeanstalk
PostgreSQL, DynamoDB, AuroraDB
Typescript or any JavaScript based framework
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
