Country SME - Program Compliance (ICO)

What You'll Do

As a Country SME within Avalara's International Compliance Operations team, you'll help ensure accurate, scalable VAT compliance delivery across multiple European jurisdictions while supporting the future of automated compliance solutions. This role combines deep VAT expertise with operational leadership, helping customers navigate complex compliance requirements while partnering with Product, Engineering, and Tax Technology teams to improve automation and digital filing capabilities. You'll play a key role in managing compliance risk, strengthening audit readiness, and improving how compliance services are delivered at scale.

What Your Responsibilities Will Be

• Be a subject matter expert for VAT compliance across one or more EU jurisdictions
• Manage complex VAT cases, including audits, disputes, and escalations
• Lead communication with tax authorities, including registrations, filings, enquiries, and penalty challenges
• Represent Avalara in interactions with tax authorities, including audit participation (remote or in person across European jurisdictions)
• Support delivery teams in resolving complex VAT compliance issues
• Provide expert guidance on VAT legislation, rulings, and compliance requirements
• Collaborate with Product, Engineering, and Tax Technology teams on automation and compliance solutions
• Supporting development of automated VAT return submission processes via APIs and other digital channels
• Contribute to development of scalable compliance models, including self-service approaches
• Identify and implement process improvements to increase efficiency and reduce risk
• Support the creation and maintenance of SOPs and compliance documentation
• Keep up to date with legislative changes and sharing insights across teams
• Mentor team members and raising technical capability across the organisation

What You'll Need To Be Successful

• Bachelor's degree in Tax, Finance, Accounting, or a related discipline
• 5+ years of relevant VAT compliance experience within EU jurisdictions
• Proven experience managing complex VAT cases, audits, and tax authority interactions
• Strong knowledge of EU VAT legislation and compliance processes
• Experience working with tax authorities across one or more EU jurisdictions
• Strong analytical skills with the ability to interpret complex tax regulations
• Experience engaging with tax authorities and clients
• Ability to manage multiple priorities in a fast-paced environment
• Proven experience using AI or automation tools to improve efficiency, accuracy, or decision-making in compliance or operational workflows
• Additional European languages would be highly beneficial.

About Avalara

Avalara is an AI-first Company. AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You'll bring experience using AI and AI-related technologies, ready to thrive here. You'll AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care Of You

Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

We're An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.