Protera
Join a highly skilled and motivated team of Cyber Security Professionals tasked with protecting Protera Technologies and its customers. The Senior SOC Analyst role is focused on leading incident response efforts, threat hunting, digital forensics, and proactive security monitoring while providing mentorship and guidance to junior analysts. Leverage a next-generation SIEM, cyber case management, and supplementary tools to investigate, contain, and remediate cyber security incidents.
The ideal candidate is driven to learn and grow as the industry evolves and Protera Technologies adapts rapidly. While candidates may not possess every skill in the security analyst spectrum, a desire to learn, adaptability, and expertise in related disciplines are highly valued. Structured training and hands-on experience will support your growth in this complex, fast-paced service provider environment.
Lead and coordinate Incident Response investigations for Protera Technologies and its customers
Perform detailed analysis of logs and alerts to differentiate true security incidents from benign events
Discover and correlate relationships between seemingly unrelated information to identify threats
Conduct packet analysis of network traffic to obtain corroborating evidence for investigations
Lead incident response calls with internal teams and clients, ensuring clear communication, updates, and coordinated remediation actions
Provide guidance and mentorship to junior analysts on best practices, investigations, and tool usage
Coordinate with internal teams and clients to provide effective incident handling, containment, and remediation support
Continuously improve incident response and security operations procedures
Handle escalated security incidents tools like, SIEM, EDR, ITSM, email, phone, or in-person interactions
Manage security incidents through resolution and escalate or consult with leadership when required
Tune, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems
Conduct proactive threat hunting and vulnerability assessments to identify emerging risks
Serve as the primary point of contact for clients during critical security incidents, providing status updates, guidance, and recommendations
Document all incident response actions and client communications to ensure audit readiness and post-incident reporting
Extensive experience reviewing and analysing log data from various network and security devices
Proficient with well-known information security tools for packet capture, network/OS fingerprinting, and communications analysis
Strong familiarity with Windows and Linux operating systems, including command-line operations
Solid foundation in networking fundamentals, including deep knowledge of TCP/IP and other core protocols
Knowledge of common network-based services and client/server applications
Excellent verbal and written communication, interpersonal, and organizational skills
Proven ability to interact with clients professionally during high-pressure situations
Strong problem-solving skills for diagnosing technical issues and mitigating incidents
Ability to manage customer interactions professionally to ensure high satisfaction
Capacity to learn new technologies and concepts quickly
Willingness to work in shift rotations or on-call schedules as needed
Experience in mission-critical SOC or operations teams
In-depth understanding of exploits, vulnerabilities, network intrusions, adversary tactics, and exfiltration techniques
Hands-on experience with Malware Analysis, Phishing Email Analysis, Log Analysis, and Digital Forensics
Experience with FTK, Redline, EDR tools, and enterprise SIEM platforms
Familiarity with ITSM, IT GRC, and Cyber Case Management tools
Scripting knowledge (Python, Perl, Bash, PowerShell) to automate tasks and enhance SOC capabilities
Previous experience mentoring junior analysts or leading SOC initiatives
Strong client-facing skills and ability to lead incident calls with technical and non-technical stakeholders
Protera Technologies (www.protera.com) is an SAP Certified, Global Total IT Outsourcing Provider for SAP-centric organizations founded in the mid-1990s. We have been the SAP-on-cloud pioneer since running the world’s first SAP production instance on a public cloud. Today, we manage thousands of SAP and related IT workloads on Microsoft Azure, Google Cloud, and Amazon Web Services (AWS). Headquartered in Chicago, IL, with offices in Athens, Greece, and Mumbai, India, Protera delivers world-class Managed Cloud and Security Services, providing proactive monitoring, incident response, and threat management to global enterprise clients.
Work from Home set-up
Comprehensive medical benefits
Gratuity, PF, EPS and Bonus, NPS
Shift Allowances
On-call Allowance
Health and wellness Allowances
Learning and Development Allowances
No question asked certification policy
Certification Bounty Bonus
