SmithRx
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our d values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
As a Senior Benefits QA Analyst, you will be responsible for overseeing the core operations processes and standards to ensure the delivery of a high quality SmithRx product.
Communicate project status and escalate issues for improved workflow efficiency
Collaborate with engineers on system enhancements to create workflow automation
Support Benefits QA analysts with day-to-day activities and complex requests
Function as a subject matter expert on department standards and processes
Drive enhancement efforts of test plans to ensure application functionality meets original requirements
Support business application systems and maintain plan data integrity
Build, maintain, and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards.
Bachelors degree or equivalent work experience required.
6+ years of experience as a quality assurance Analyst with a healthcare or health insurance organization required.
Detail-oriented data and metrics reporting experience to include pivot tables, graphs, and formulas required.
Robust analytical skills; advanced skills in Microsoft Excel
Basic level skill and experience with MySQL encouraged
Strong communication skills via face-to-face meetings, conference calls and written correspondence
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
