Trm Labs
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you."
– Alicia Strait, VP of Talent, TRM Labs
Once TRM wins a customer, our Post-Sales, Investigations, and Compliance teams are what turn that relationship into real impact. These teams help agencies build cases, help institutions manage risk, and help customers get lasting value from our platform.
As a Team Lead, Post-Sales Recruiter, you’ll own TRM’s most strategic and mission-critical searches across Customer Success, Global Investigations, Compliance, and Revenue Operations while serving as a mentor and force multiplier for the recruiting pod.
You’ll manage your own requisitions while also driving team initiatives, strengthening operating rhythms, sharing best practices, and helping recruiters perform at their best. As the day-to-day peer leader closest to the work, you’ll support prioritization, calibration, problem-solving, and execution while reducing operating overhead for the manager.
Your success will be measured by the quality, velocity, and business impact of your hires—as well as your ability to mentor teammates and elevate the performance of the broader pod.
How this role differs from a Senior or Staff Recruiter: You’ll own not only your searches, but also the operating rhythm, unblocking, experimentation, and outcomes of the broader post-sales recruiting pod. You’ll set the standard for exceptional partnership with executive stakeholders and model excellence for the team.
The impact you'll have:
Leading the pod:
Run executive level Post-Sales hiring syncs, driving the cadence, priorities, and follow-through for the team and its hiring managers.
Represent the Post-Sales pod in headcount and workforce-planning discussions with Talent leadership, bringing the on-the-ground view from being closest to the department leads.
Bubble up what's happening across the Post-Sales recruiting team — risks, wins, market signals, and blockers — so the manager and VP stay informed.
Drive solutioning and experimentation with the team, testing new sourcing angles, processes, and ideas and unblocking searches when they stall.
Help the team execute on retros and decision docs, turning what you learn into durable improvements.
Shape and roll out new processes and changes to the pod: when the team adopts a new way of working, much of it comes from you.
Owning your own searches:
Own full-cycle recruiting for senior and business-critical roles across Customer Success, Global Investigations, Compliance, Revenue Operations, and adjacent GTM/business functions.
Act as a strategic talent partner to executive stakeholders; advising on market dynamics, candidate calibration, hiring strategy, and close approach.
Build and execute targeted sourcing strategies that identify, engage, and close exceptional post-sales talent from high-growth technology, fintech, crypto, public sector, and financial services environments.
Develop deep market maps for priority searches that include competitive talent, high-performing corporate functions, and referral-driven networks.
Create an exceptional candidate experience for senior and specialized talent, so every touchpoint reflects TRM's talent bar, mission, and operating principles.
Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.
Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.
What we're looking for:
10+ years of recruiting experience, with 7+ years of experience owning post-sales searches in high-growth technology companies.
Experience leading or setting direction for a recruiting pod including running hiring syncs, unblocking other recruiters' searches, and driving team experimentation — whether or not you've formally managed people.
A track record of taking operating overhead off a manager's plate: owning team cadence, process rollouts, retros, and decision docs so the group runs as a tight unit.
Proven success hiring senior and specialized talent across Customer Success, Global Investigations, Compliance, Revenue Operations, and adjacent GTM/business
Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior-level closing.
The ability to quickly understand complex corporate roles across post-sales functions.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality, and translate them into action for yourself and the team.
Exceptional stakeholder management, building trust, influencing senior leaders, pushing back thoughtfully, and operating as a strategic advisor throughout the process.
Excellent written and verbal executive presence, including synthesizing market insight, candidate tradeoffs, and search progress clearly for executive audiences.
High ownership, persistence, and judgment in navigating ambiguous, confidential, business-critical searches.
A demonstrated ability to balance speed with quality while holding a high talent bar for post-sales hiring.
About the team:
Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.
We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.
We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.
We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.
Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.
Learn about TRM Speed in this position:
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 2–3 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $172,000 - $196,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to directly. Every application is reviewed by our Talent team.
Before ing, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. ing directly is the best way to ensure you’re considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
