Software Engineer

You love digging into code, and figuring out what is wrong. You love fixing code that isn’t working right, or just making it better. You’re ready to expand your software development career by helping some of the largest companies in the world maximize their use of Fountain’s high volume hiring and hourly workforce management platform. Working with the Support, Customer Success and Professional Services teams you’ll help make our customers' problems melt away, and help implement customer specific features. You’ll work with our Product and Engineering teams to make sure that we are always improving and making Fountain all that it can be.

This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, Mexico, and more).

What you'll be doing:

• Develop, test, and maintain product features
• Review and collaborate with other developers' work
• Ensure the quality, reliability, operations, and security of your product
• Collaborate closely with the product team throughout the product life cycle
• Implement and maintain the stack using best practices and current pragmatic boundaries
• Becoming an expert in Fountain’s multiple products, and working with product managers, customer support, and developers to understand features and the intentions behind them
• Working with Fountain’s Product team to standardize and integrate frequently requested functionality into the core application
• Eliminate repeat issues, whether by automation, direct tooling to resolve, or fixing a problem upstream

What you should bring:

• 2+ years of Experience Javascript framework [React, Typescript, Node, etc] OR
• 2+ years of Experience Ruby on Rails [Sidekiq, React, etc]
• Excellent communication skills, both written and verbal, in English, to facilitate effective collaboration with the team.
• Proven experience troubleshooting and solving production software issues
• Empathy for the customers
• Attention to detail
• Demonstrated experience in a product-oriented software development
• Ability to work independently and confidently, even in dynamic situations and with limited information

Nice to have:

• Experience in B2B SaaS startup environments and remote international settings is strongly preferred
• Familiarity with event-driven architectures, serverless architectures, high volume architectures, API strategies, MongoDB, AWS, micro-services, web security, and Agile methods is highly desirable
• Experience with or a desire to learn augmented coding practices using LLMs and entirely autonomous coding platforms is desirable

Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?

Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.

The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.

Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

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