Senior Engineering Manager - Grafana Ops

About the role:

We are looking for an engineering manager in our Grafana Ops team. Our products help users detect, respond and learn from incidents with minimal toil. This includes Grafana Alerting, SLOs, Incident Response Management (IRM), and our AI/ML teams. We are looking for an Engineering Manager to help us grow and develop our platforms and AI/ML capabilities which includes Sift, Forecasting, Outlier Detection and the LLM plugin features.

Our managers take an active role in creating a healthy and productive environment for our engineers. They are expected to guide cross-team collaboration, tune team practices, facilitate communication, resolve blockers, and coach each team member in their development. As we grow, we're aiming to improve performance, increase reliability, and delight our users every step of the way.

Requirements:

The core focus of the role is on people management, but you should have enough technical skills/understanding of our stack to manage a highly technical team/product.
Experience with applying AI, ML, and GenAI to solve real world problems for customers is a big plus.
Experience partnering with Product Management and Design to build delightful user experiences
You capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves
You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product-focussed
While you're great with people and adept at managing relationships, you still keep up-to-date with technical trends and shifts to understand better the challenges ahead
Have a degree in Computer Science, a related field, or equivalent work experience and have worked as an engineer before moving into management
Familiarity with running services in public Cloud and SRE/DevOps concepts.

Your day-to-day will include:

Leading Regular 1:1s to ensure your direct reports are motivated, engaged, and learning
Coaching and mentoring your direct reports
Providing continuous feedback to engineers to ensure that they can add value while maintaining high standards
Contributing to and reviewing design documents for upcoming features
Guiding engineers in effective cross-functional collaboration inside and outside the team
Assisting the team in breaking down features into iterative tasks
Collaborating with Product, Design, leadership, and engineers to help define and influence product strategy, roadmaps, and technical designs.
Growing the team working with PeopleOps to attract and hire talent

In Canada, the Base compensation range for this role is CAD $197,617 - CAD $237,141. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Senior Engineering Manager Grafana Ops
Job tags: Machine Learning, Team Leadership, Grafana