Description of Duties

Grafana's GTM organization is looking for a Staff Salesforce CPQ Developer. You will work with a cross-functional team to build the next iteration of our CPQ systems. To be successful in this role, you should have hands-on development experience in Salesforce and the ability to work directly with stakeholders to translate business requirements into technical requirements.

Key Responsibilities

Maintain and continuously improve Lead to Contract process enabled with Salesforce, Salesforce CPQ, Docusign, Netsuite and a familiarity with other tools such as Conga Composer.
Develop solutions within Salesforce and Salesforce CPQ, including both declarative and custom development (Javascript, Apex, Visualforce, Lightning Framework)
Create and update documentation to assist with maintenance and triage of development applications and integrations.
Collaborate with stakeholders across various groups to design, develop, interpret and analyze requirements to align business processes improvements and efficiencies with system functionality and ensure the accuracy of information feeding into the CRM ecosystem.
Create and maintain strong business partnerships to gather requirements, translate gathered information into working solutions.
Attention to detail and exceptional time management and organization ability.

Qualifications

Salesforce Certifications such as CPQ Specialist, Advanced Administrator, Platform Developer II, Javascript Developer I
10+ years of general Salesforce experience
5+ years of Salesforce CPQ experience, or extension experience implementing Salesforce CPQ
5+ years of Salesforce lead developer experience for a medium scale enterprise implementation working with various Salesforce development frameworks.
Experience with other integrated tools such as but not limited to Clari, Netsuite, LeanData, Marketo, Gong, ZoomInfo, and custom homegrown platforms.
Ability to pivot amongst changing priorities and deadlines.
Ability to provide technical support, troubleshooting and triage general Salesforce and Salesforce CPQ issues as they arise.
Ability to think critically and creatively in order to resolve unforeseen obstacles

A plus if you have the following

Previous experience working for a hyper growth technology startup
Previous experience working in open source
Previous experience working remotely
Familiarity with consumption based SaaS pricing models

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Principal Architect
Job tags: Marketo, NetSuite, CPQ