This is a remote position. We are looking for candidates in the Canadian time zones.

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software ?" including Prometheus, Mimir, Loki, Tempo, and Pyroscope ?" without the overhead of installing, maintaining, and scaling their own observability stack.

The Databases team owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. Our databases are OSS projects that we offer as a Cloud service supporting Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS).

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage.

Mimir Query Squad

The Mimir Query squad owns the read path components of Mimir, focusing on optimizing the customer experience (fast queries) and resilience across a wide variety of query workloads.

A Mimir Query engineer has various work streams. They likely are engaged in a larger project with another engineer, and likely mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the follow-the-sun on-call rotation for their systems.

What will you be doing?

Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team's scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team's follow-the-sun on-call rotations and take ownership of the services you're running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?

You are a motivated self-starter with a bias towards action. You are customer-focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers' needs

Pragmatism: You can take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You'll be working with your teammates in a fully remote setup. Good communication skills are a must

Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, and brainstorming ideas all the way to shipping a product to the customer's hands in a self-driven way
Some experience with developing software that runs in the Cloud or some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others

Nice to haves:

Experience working with Kubernetes
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code

In Canada, the Base compensation range for this role is CAD 165,000 - CAD 199,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Senior Backend Engineer Mimir Query
Job tags: Requirements Gathering, Systems Engineering, Python