Renata Gomes

Oversee administrative and operational processes for a home inspection company serving mortgage lenders and insurance firms Manage scheduling, routing, and logistics for field inspectors across multiple service areas Coordinate inspection appointments, confirmations, and reschedules with clients and partners Serve as the primary point of contact for banks, insurance providers, and homeowners Supervise inspectors, monitor performance, and ensure compliance with company and client standards Maintain and review inspection reports, documentation, and records for quality control Handle administrative compliance, including licensing and insurance documentation Implement process improvements that increase company revenue by 50% within four months

Managed visa and legal compliance processes for over 250 foreign employees Provided administrative and operational support for global mobility initiatives Supervised third-party vendors responsible for immigration documentation Coordinated training and onboarding processes for international employees Supported cross-departmental projects and operational improvements

Coordinated administrative and educational projects within a regulated environment Managed content, reporting, and documentation for internal and external stakeholders Produced qualitative and quantitative reports for leadership and compliance purposes Supported training initiatives and bilingual communication (Portuguese/English) Served as liaison between departments and external partners

Responsible for overseeing specific tasks related to the event planning process. That said, responsible for organizing meetings with the team, allocating volunteers, distributing tasks, planning the entire event structure, providing training for technology support staff for remote events and working with the team to ensure the completion of a success. Mediator on some days of the annual global event week- the annual summit. Development of motivational activities for volunteers and retention strategies for the team. Supervise and motivate members of work groups to achieve various objectives. Among the duties, training, assigning tasks, motivating employees, resolving conflicts and reporting to the appropriate personnel were fulfilled with excellence.

Planning and scheduling meetings and appointments; organize and maintain paper and electronic files; Project manager. Conducting research; disseminate information by flyers, booklets, banners, website, and email. Performing all paperwork and finding new places for classes, business expansion. Choosing the best product and price for the sports classes and Summer Camp.

Managed medical billing processes, including electronic claims submission and follow-ups Resolved denied claims and ensured compliance with insurance requirements Maintained accurate financial records and reconciliation reports Communicated with insurance companies to ensure timely payments

Represented ABCD (Brazilian Government) at national and international events. Oversaw daily administrative, financial, and operational activities Managed vendors, client relationships, and employee payments Controlled budgets, cash flow, and performance reports Implemented operational processes to support business growth