About
Detail-oriented and highly organized Data Entry and IT Support professional with experience in data management, online document processing, technical support, and administrative systems. Skilled in accurate data recording, spreadsheet management, database handling, online support operations, and digital documentation. Experienced working with international and remote teams while maintaining confidentiality and efficiency. Holds professional certifications in Data Analysis and IT Support from Coursera. Seeking a Data Entry, Data Analyst, Online Support, or Administrative Support role where strong analytical and technical skills can contribute to organizational success.
What I'm looking for
I am looking for remote opportunities where I can contribute my skills, grow professionally, and work with a collaborative team. I value clear communication, reliability, and continuous learning.
Experience
Part-Time IT Support & Data Entry Assistant
RapidusAfrica
Jan 2025 – Present
Responsibilities:
● Provide IT support for staff and users remotely and onsite.
● Assist with online document entry and digital record maintenance.
● Troubleshoot software, internet, and system-related issues.
● Manage customer and internal support requests professionally.
● Perform data recording, updates, and system monitoring tasks.
● Support office operations with technical and administrative assistance.
Achievements:
● Helped improve response time for technical support requests.
● Assisted in maintaining organized digital documentation systems.
● Supported team productivity through reliable IT assistance.
IT SupportTroubleshootingData Management
Data Entry & Data Management Officer
Hycryn
Jan 2022 – Jan 2024
Responsibilities:
● Entered and managed large volumes of company data with high accuracy.
● Updated databases, spreadsheets, and digital records daily.
● Verified data quality and corrected inconsistencies in records.
● Generated reports and maintained confidential business information.
● Assisted management with document organization and administrative support.
● Improved data processing efficiency through proper digital filing systems.
Achievements:
● Maintained excellent data accuracy and timely reporting.
● Successfully handled sensitive company information with confidentiality.
● Supported smooth business operations through organized data systems.
Data EntryDatabase ManagementSpreadsheet Analysis
Certifications
Google IT Support Professional Certificate
Coursera
Google Data Analytics Professional Certificate
Coursera
Skills
Internet & Email SystemsWindows Operating SystemsBasic SQLData VisualizationRemote Work CollaborationFast Typing & AccuracyAttention to DetailAnalytical ThinkingGoogle WorkspaceEmail & Chat SupportCustomer & Online SupportDatabase Management
Languages
English (Native or bilingual proficiency)Bemba (Native or bilingual proficiency)
