Hrushikesh Hasabnis

• Led enterprise IT Infrastructure and Service Delivery operations supporting Cargill across North America, Europe, Latin America, and APAC. • Managed enterprise infrastructure supporting 5,000+ users across 12 countries while maintaining 99.95% service availability. • Led end-to-end infrastructure transition and go-live programs for Cargill, ensuring seamless service delivery across global regions. • Managed a team of 33+ infrastructure professionals across Unix, Cloud, Security, and Operations. • Supported and managed 3,000+ Windows Servers and 1,200+ Unix Servers, including AWS, RedHat, Solaris, Exadata, and VMware environments. • Developed and executed a 3-year IT Strategy, improving operational efficiency by 30%. • Directed Digital Transformation initiatives, reducing manual effort by 70% and increasing productivity by 35%. • Led migration of 500+ servers to cloud platforms, reducing infrastructure costs by 30% while increasing availability to 99.99%. • Managed annual IT budgets exceeding USD 2 Million, consistently delivering projects within budget and achieving 15-20% cost savings. • Optimized vendor contracts, generating annual savings exceeding USD 500K. • Improved SLA compliance from 92% to 99.8% while reducing critical incidents by 40%. • Increased First Call Resolution by 30% through automation, knowledge management, and service optimization. • Led enterprise cybersecurity initiatives ensuring 100% compliance with internal and regulatory standards. • Implemented Disaster Recovery and Business Continuity programs, reducing Recovery Time Objective (RTO) from 24 hours to 4 hours. • Managed strategic partnerships with 10+ global technology vendors and enterprise stakeholders. • Developed SOPs, operational governance frameworks, and automation initiatives improving delivery quality and operational excellence.

• Led enterprise Talent Development strategy for global business units. • Designed and delivered leadership development, technical training, and capability-building programs. • Managed Learning Management Systems (LMS), competency frameworks, and organizational learning initiatives. • Partnered with business leaders to identify skill gaps and implement strategic learning interventions. • Led technical recruitment, talent acquisition, succession planning, and employee development initiatives. • Conducted performance analytics, learning effectiveness assessments, and workforce capability planning. • Delivered the highest number of training sessions across the organization, earning the Golden Guru Award (2024).

• Managed production support for enterprise UNIX infrastructure supporting UK banking operations. • Led Incident, Problem, Change, and Major Incident Management activities. • Administered Solaris, Veritas Cluster, and enterprise UNIX environments. • Improved infrastructure availability through proactive monitoring and performance optimization. • Supported ITIL-based service delivery and enterprise operational governance.

• Delivered enterprise infrastructure support for global customers including American Express. • Administered Solaris, Linux, Windows Server, VMware, Citrix, SQL Server, IBM MQ, IIS, and DB2 environments. • Led VMware License Server implementation and infrastructure modernization initiatives. • Received SYNTEL STAR SMART Value Award for outstanding delivery performance.

• Delivered enterprise infrastructure support for IBM Servers and enterprise storage environments. • Managed Windows Server administration, RAID implementation, hardware support, and system optimization.

• Provided infrastructure support for Mercedes-Benz India. • Managed Windows Server administration, Microsoft Exchange, SAP Desktop Client, Proxy Server, and enterprise desktop infrastructure.