QA/BA Manager
Horizon International Trade Inc.
Product: SendTech | Areas: Shipments API (XML/JSON), RateGroups, Automation Rules, ShipAccel, Payment’s integration, Charge bee integration, Rates integration. Customers: VFS, JSR, Samaritan's Purse, Third Man records, Hudson Bay Company (HBC) etc… Responsibilities: Single-handedly worked with HBC for requirements gathering, getting the apis built from developers after design was finalized by architects and testing efforts for API integration with OMS and WMS, validated Pierbridge XML requests and integration’s. Validated the process of parcel number generation until fulfillment for different carriers. Work with the Product Manager, Engineering team and other business stakeholders to analyze requirements, software deliverable and create end-to-end test plans, document test scenarios, build and execute test cases, defect triage Built API automation tests using Ruby and Cypress for UI automation for CI/CD integration using Gitlab and building new script in Playwright for feasibility check for future migration to playwright from Cypress. Leveraging major LLM powered coding assistance Copilot as a tool to complete automation faster. Managed the Offshore testing team, Plan and project program testing milestones. Utilize MongoDB for data validation and changes. Working on payment integration with ShipAccel application for label printing using credit card. Fraud rule checks within applications and using Darwanium and Ravelin apis to flag credit card accounts. Collaborated with stakeholders to define quality stds and ensure adherence throughout the development life-cycle. Drafted Epics, User Stories, flow diagrams, worked with UX designers for UI design. Validated the ShipAccel application’s integrations with multiple e-commerce and ERP platforms, including Amazon, BigCommerce, eBay, Magento, MSDynamics, NetSuite, QuickBooks, RevolutionParts, Shein, Shopify, Squarespace, Temu, TikTok, Walmart, Wix, and WooCommerce, ensuring seamless data synchronization and functionality across systems. Validated LLM-based service and rate recommendation engine for accuracy, hallucination detection, and performance reliability.