Saurabh Soni

• Led end-to-end requirement gathering sessions with business stakeholders and translated them into BRDs, FRDs, and user stories • Facilitated product feature discussions and contributed to backlog prioritization aligned with business objectives • Collaborated with cross-functional teams (Product, Development, QA) to ensure timely and high-quality delivery • Conducted gap analysis and impact assessments to align technical solutions with business goals • Played a key role in UAT planning and execution, including test scenario creation and validation • Actively participated in Agile ceremonies including sprint planning, stand-ups, and retrospectives • Managed backlog and workflow using Jira, Rally, and Azure DevOps • Performed data analysis using SQL and Databricks, generating insights for strategic decision-making

• Worked as a BFSI product consultant, supporting CRM implementations for banks and credit unions globally • Gathered and analysed business requirements from US-based clients, ensuring alignment with product capabilities • Delivered client demos, walkthroughs, and “show & tell” sessions, improving product adoption and stakeholder engagement • Designed wireframes, functional documents, and data models based on business requirements • Collaborated with development teams to implement third-party integrations and system enhancements • Handled production support and live system issues, ensuring minimal downtime and quick resolution • Identified business problems and provided optimized product solutions to enhance customer experience

• Worked as a Business Analyst for US-based multi-brand restaurant platforms • Gathered business requirements and translated them into functional and technical specifications • Created data models and process flows to improve system clarity and functionality • Identified and resolved data inconsistencies, improving accuracy and reliability • Collaborated with development teams to ensure smooth implementation and delivery • Supported production applications and handled client communication for issue resolution

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