About
Program and project management professional with 4+ years leading enterprise technology implementations for Fortune 500 clients, recently returned from a two-year international teaching commitment through the South Korean government. Combines a strong foundation in stakeholder management, cross-functional coordination, and systems implementation with proven adaptability in fast-paced, multicultural environments.
What I'm looking for
Eager to return to the program management space, with an emphasis on expanding into more diverse industries. Open to project management roles, as well as roles focusing on implementation and delivery.
Experience
Native English Teacher | Public Elementary School Program
EPIK: English Program in Korea - Sponsored by the Ministry of Education, South Korea
Feb 2024 – Feb 2026
⋅ Developed and delivered curriculum for grades 3-6, collaborating with a Korean co-teacher and school administration to align with national education standards across a cross-cultural, multilingual environment
⋅ Designed and led a specialized after-school pronunciation program for a cohort of 5 adult teachers, applying targeted instructional techniques for adult learners - distinct from core curriculum work and reflective of experience training professional peers
Curriculum DevelopmentInstructional Techniquescomplex communicationconflict resolutionactive engagement
Manager | Project and Program Management
Cognizant Technology Solutions
Jun 2019 – Feb 2024
Multinational Motion Pictures/Entertainment Company (+$12B Annual Revenue)
- Onsite Project Lead - Web Application Enhancement and Support
⋅ Partnered with relevant business units to gather new enhancement requirements, complete system analyses, and revise functional and technical design documentation to promote better user experiences
⋅ Planned and managed User Acceptance Testing (UAT) with business users in advance of production releases
- Onsite Project Manager and Business Analyst - Web Application Development Project
⋅ Supervised the migration from a legacy system to the delivery of a client-internal Distribution and Sales Management tool for 350+ business users across Planning, Rights Management, Finance, and Sales teams
⋅ Facilitated collaboration between 15+ developers and UI/UX designers to ensure business requirements were accurately translated to technical requirements for implementation
⋅ Managed scope change requests for all development threads, including external interfaces and vendors, while maintaining constructive client communications regarding delivery expectations
⋅ Presented status reports to project team, client management, and Cognizant/client executive leaders
⋅ Provided demonstrations of pre-deployment features to update stakeholders on future functional components
⋅ Augmented Business Analyst team by supporting requirements documentation, quality assurance product testing, and test defect documentation
Program ManagementTeam ManagementNetwork SurveillanceUser Acceptance TestingBusiness Analysis
Education
Louisiana State University
Master of Science · Analytics
2018 – 2019
Louisiana State University
Bachelor of Science · Information Systems and Decision Sciences
2014 – 2017
Skills
Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft ProjectiTrackJiraJiraAlignReportingData AnalysisMaintenanceService SupportBusiness Problem AnalysisScopeProject PlanningRequirementsBusiness Process DesignProject ManagementProgram Management
Languages
English (Native or bilingual proficiency)