Stephanie Dupree

About

For several years, I have worked in healthcare helping patients navigate medication access, affordability programs, insurance processes, and pharmacy support services. My background includes Patient Assistance Programs (PAPs), insurance claims, pharmacy operations, documentation review, and remote patient support. In my current remote role, I assist patients with medication access, support prescription-related processes, coordinate required documentation, and help individuals work through complex healthcare systems. I also support pharmacy functions and understand the importance of accuracy, confidentiality, compliance, and compassionate communication. My previous experience in medical insurance strengthened my skills in claims processing, problem solving, documentation management, and working efficiently in fast-paced environments. I am comfortable learning new systems, managing multiple priorities, and working independently in remote settings. Experience includes: • Patient Assistance Programs (PAPs) • Medication access support • Insurance claims processing • Pharmacy support • Healthcare documentation • Eligibility verification • Patient communication • Data entry and record accuracy • Administrative healthcare support • HIPAA awareness and confidentiality • Remote work environments • Case tracking and follow-up coordination I am seeking remote opportunities in healthcare administration, medication access, claims processing, pharmacy support, documentation review, and other detail-oriented healthcare roles with limited phone responsibilities. I am dependable, organized, resourceful, and passionate about helping people navigate difficult healthcare systems while providing accurate and compassionate support.

What I'm looking for

I am seeking remote opportunities in healthcare administration, patient support coordination, medication access, pharmacy support, insurance processing, claims review, prior authorizations, documentation management, and other detail-oriented healthcare roles. I am especially interested in roles with minimal phone requirements that emphasize documentation, coordination, and independent work.

Experience

Pharmacy Technician / Patient Advocate

Conduent Inc.

May 2023 – Present

• Process patient assistance program (PAP) applications and medication refills in a fully remote environment • Guide patients through eligibility requirements and documentation to secure access to medications • Maintain accurate digital records and ensure compliance with program and healthcare regulations • Communicate with patients, providers, and internal teams to resolve application issues and delays • Manage multiple systems simultaneously to track application status and patient needs

Customer ServicePharmacy TechnicianData EntryPatient Advocacy

Education

Rutgers

Certification · Medical Assisting Pharmacy Technician

2005 – 2006

Skills