Joseph Paguio

Joseph Paguio

Communications & Administrative Professional

Quezon City, Philippines

#OpenToWork

About

Communications professional with experience in administrative support, client coordination, email and calendar management, and handling data-sensitive tasks. Adept at clear and professional communication, both written and verbal, to support client interactions and daily operations. With a background in creative tasks, including basic video editing, content writing, and graphic design, with the ability to create engaging materials that support communication and branding objectives. Reliable, with strong organizational skills and the ability to manage multiple tasks efficiently.

What I'm looking for

I'm looking for a remote role that related to administrative support, media and communications, and/or customer service. I am experienced in keeping things organized, communicating professionally with stakeholders, and supporting both teams and clients. Whether it's managing day-to-day administrative tasks, creating communication and visual materials, or providing excellent customer support, I'm committed to being reliable, proactive, and detail-oriented.

Experience

Registration Officer II | Identity Validation Division

Philippine Statistics Authority – Central Office

Sep 2021 – Present

• Provided 100% assistance in fraud detection, investigation, documentation, and report preparation. • Assisted in the formulation and promulgation of critical fraud management protocols, enhancing operational efficiency and compliance by 15%. • Coordinated 5 training sessions, 19 delivery/ registration assessments, and 10 fraud awareness workshops with PSA Provincial Offices by managing schedules, venues, accommodations, catering, and/or presentations. • Processed over 50 documents weekly through thorough data entry and administrative management, ensuring seamless daily operations for the Fraud Management Division. • Developed and implemented standardized procedures for fraud investigation documentation, ensuring consistency and adherence to legal requirements.

Identity ValidationFraud ManagementReport PreparationFraud DetectionData EntryTraining Coordination

Registration Officer I | PhilSys Step 1 Registration

Philippine Statistics Authority – PSO Quezon

Oct 2020 – Dec 2020

• Processed 5, 520 Step 1 registration for the Philippine National ID registry- data encoding and applicant verification. • Maintained accurate records following PSA guidelines and submitted reports on a weekly basis. • Ensured 100% adherence to the Data Privacy Act during performance of duties.

Data EncodingApplicant VerificationData Privacy
St. Anne College Lucena

Key Account Specialist | Corporate Communications Office

St. Anne College Lucena

Mar 2020 – Sep 2020

• Provided 100% support for institutional communications and client coordination. • Conducted 30 career orientations to other educational institutions within Quezon Province or in neighboring provinces. • Managed school's social media presence and institutional communications by developing and maintaining content calendars for posts, announcements, and/or campaigns.

Client CoordinationSocial Media ManagementContent Calendar

Education

Southern Luzon State University

Southern Luzon State University

Bachelor of Arts · Communication

2019

Certifications

Social Media Marketing II

HubSpot Academy

2026 – No expiry

Social Media Marketing

HubSpot Academy

2026 – No expiry

AEO Fundamentals

HubSpot Academy

2026 – No expiry

Training on English Communication (Technical Writing)

Philippine Statistics Authority

2025 – No expiry

Video Editing Techniques for Impactful Content

LinkedIn Learning

2025 – No expiry

FB Ads AutoPilot Course

KursoPH

2024 – No expiry

WordPress and Marketing Course

KursoPH

2024 – No expiry

Graphic Design & Motion Graphics (Photoshop, Illustrator, After Effects)

LinkedIn Learning

2023 – No expiry

Digital Marketing Foundations

LinkedIn Learning

2023 – No expiry

Data Privacy, Security & Fraud Awareness

Philippine Statistics Authority

2022 – No expiry

Skills

technical writingcommunicationAI Search EnginesHubSpotWordPressAsanaTrelloGoogle WorkspaceMicrosoft OfficeCapCutCanvaAdobe Creative CloudVideo EditingGraphic Design

Languages

English (Professional working proficiency)Tagalog (Native or bilingual proficiency)