Shannon Marklew

- Processing end-to-end fortnightly payroll including timesheets, new starters, preparing and journalling required pay and tax adjustments via employee reconciliations and offline payments when required. Processing employment variation letter forms and employee entitlements and allowances including all leave types (parental leave, long service leave). - Solely overseeing the payroll helpdesk and handling all employee enquiries. - Complete fortnightly financial reporting for the business, enabling employee pay checks and detailed analysis to identify pay errors.

- Reconciliation of manifests and terminal reports to produce timely, high valued invoices. Analysis of data to ensure correct pricing and discounts on wharfage and channel fees. - Produced month end reports and accruals.

- Reconciliation of client accounts via Google sheets and troubleshooting via the billing system (Xero) by generating invoice and credit notes in line with customer statements. Prepare analytical and ratio analysis on reconciliations and identifying key issues on repetitive unreconciled items to improve reporting. - Perform daily cash management, including recording of bank deposits, updating cash receipt logs on ledgers.

- Contracted assignment chasing B2C & B2B outstanding invoices via verbal and written communications. Bank allocations and reconciliations. - Collected 61% total aged debtors via credit card within the first 3 weeks.

- Production of weekly sales forecast and monthly bank reconciliations, commission and margin reports to the directors. Issue monthly sales forecast close, probable’s projection and cash flow reports to the bank. - Solely manage the Sales Ledger including cash allocation, posting general ledger transactions, upkeep of client reconciliations and project valuations. - Oversee purchases which includes producing weekly payment run, solely managing the company credit card and booking all travel and accommodation requests. Complete month end credit card and expenses reconciliations. - Work closely with estimators and quantity surveyors on project invoicing and ensuring accurate margins, rebates and timely retentions. Reduced aged debt from initial 2 years on ledger to maximum 45 days.

- Daily banking/cash allocation and completion of monthly and quarterly bank and system reconciliation across the business. Produce month-end reporting and bad debt provision. - Managing 600k ledger - chasing high volumes of invoices through verbal and written communications, credit checking companies, raising journals and credits, issuing refunds, and assisting with complex query handling across multiple departments. - Work closely with our external debt recovery agency – support outstanding queries and reporting and produce monthly debt referral, write-off, and litigation files. - Nominated for spotlight award for supporting the digitalization of the finance department which resulted in a paperless department, introduced new forms of digital payments and provided training across all relevant departments. - Overseeing a team of 4 credit controllers which involved weekly wellbeing and workload catchups and monthly appraisals.

- Query handling across multiple departments and coordinating work allocation across the team. - Managing production and logistics work processes while innovating ideas to improve efficiency and practicality of daily tasks.

- Inbound and outbound B2C calls to customers about the individuals outstanding debt and their financial circumstances and providing the customer with an outcome that would satisfy all parties. Extensive knowledge of the individual client we worked on behalf of is paramount in achieving daily KPI’s.