Shondala Kelly

Shondala Kelly

Charlotte

#OpenToWork

About

Shondala Kelly is a versatile professional with over 30 years of experience across data entry, property management, banking operations, and caregiving. She has worked in various roles, including seasonal data entry positions and supervisory roles in banking. Her key skills include data entry, team leadership, customer service, property management, and handling administrative tasks in financial environments. She has achieved successes such as managing rental properties, leading teams, and processing remittances. Based on her career, Shondala is well-suited for roles in insurance, banking, real estate, or customer service, where her operational expertise and management skills can be applied.

What I'm looking for

I'm looking for remote or hybrid positions in life & health insurance, banking remittance or lockbox processing, 10-key numeric or alphanumeric data entry, hotel front desk, customer service or call center.

Experience

Adecco Staffing

Data Entry 3rd shift (Seasonal)

Adecco Staffing

2026 – 2026
Data EntryAlphanumeric ProcessingOCR Software
Integrity Staffing Solutions

Data Entry 3rd shift (Seasonal)

Integrity Staffing Solutions

2024 – 2024

Data Entry, alphanumeric & 10-key for remittance & tax work, balance payments, OCR, MICR, mail clerk & extraction, sort, scan, Opex 51, Falcon, Banktec …

Data EntryRemittance ProcessingScanning Technology
Magin Concepts, LLC

Multiple Residential Properties Owner and Manager/Landlord

Magin Concepts, LLC

2008 – 2024

I was self-employed, owner & manager of several rental houses, interviewing applicants or families to rent houses, drafting & managing the leases, answering maintenance requests, hiring vendors for repairs, filing court evictions, testifying in court, negotiating payment arrangements, meeting w/county Sheriff's officer for lockout, hiring vendors to clean & make repairs for next tenant, listing available houses on my website, Zillow & Trulia.

Property ManagementLease DraftingVendor Coordination
Bank of America

Operations Lead ATM Deposit Services

Bank of America

2004 – 2006

Team leader ATM Deposit services, balanced ATM deposits (cash & checks), researched errors, placed holds, debited & credited accounts via general ledger, tested new implementation of image ATM machines …

ATM OperationsError ResearchAccount Management
Self Employed

Homemaker / Caregiver

Self Employed

1996 – 2021

24/7 Care for my special needs child/adult and previously for my mother while she battled cancer

CaregivingPatient CareFamily Support

Supervisor Team Leader II – Officer (Retail Lockbox)

First Union National Bank/Wachovia

1995 – 2002

Supervisor (advanced from temp & F/T perm), processed remittance payments (Retail Lockbox) for many vendors w/numerous deadlines per day, mail extraction (Opex low speed), scanned & encoded coupons/checks (NCR 7780 transports), 10-key verify on pc encoded amounts, transmitted data to client via CD electronic upload, responsible for overseeing two lead associates, processed whole team’s weekly payroll, performed annual reviews, promotions and awards, gave disciplinary actions, processed new hires, set up their training, handled terminations

Team SupervisionRemittance ProcessingPayroll Management

Proof Operator / Teller / CSR

UJB (United Jersey Bank)

1992 – 1995

Used 10-key to encode on check MICR lines, balanced teller deposits, processed deposits, withdrawals, cashier’s checks, Western Union wires, open/close vault under dual control, restock & balance branch ATM, drive thru teller, open & close accounts, customer research via phone and in person …

Teller OperationsAccount OpeningWire Transfers

Education

Drexel University

Drexel University

Electrical Engineering

1987 – 1987

Certifications

North Carolina Insurance Producer’s License for Health & Accident and Life

North Carolina

Skills

Remittance / LockboxInsurance life & healthCustomer ServiceTeam LeadershipProperty Management10-Key TypingData Entry