About
I specialize in helping businesses streamline operations and enhance efficiency while cultivating strong, lasting client relationships.
I am a proactive Executive Assistant and Customer Support professional with proven track records of delivering administrative support, managing complex schedules, coordinating cross team communications. Known for adaptability and quick mastery of new tools and processes, I bring reliability, discretion and high standard of professionalism to every engagement.
What I'm looking for
A remote Executive Assistant or Customer Support role where I can support leadership and clients through organized scheduling, clear communication, and responsive problem solving. I'm looking for a collaborative team that values reliability, attention to detail, and consistent, high quality service.
Experience
Executive Assistant For Miss Blessing
Freelance
Jan 2026 – Present
● Conducted online research and data collection, creating comprehensive reports and analyzes to support decision making
● Increased client email efficiency by 30% through effective Inbox management.
● Developed and delivered a comprehensive travel itinerary, ensure client was well prepared for the trip
● Planned and executed travel logistics for a conference in Anambra state by researching and booking a cost effective Peace mass transit from Abuja, achieving a 22% savings on travel expenses.
Online ResearchEmail ManagementTravel Arrangement
Executive Assistant
UmunaChi Fashion Label
Jan 2026 – May 2026
Provided comprehensive administrative and operational support to the business owner of a fashion brand, ensuring seamless day to day operations. Managed executive calendars, coordinated client appointments, scheduled meetings, and organized travel arrangements, while handling professional email correspondence and maintaining organized business records.
Streamlined administrative workflows and implemented efficient tracking systems for clients and vendor follow-ups, improving response times and reducing scheduling conflicts. These improvements enhanced efficiency, freeing the business owner to focus on growth strategy and high level decision making.
Calendar managementMeetings schedulingEmail managementTime managementData organization
Customer Support - Mrs Angel Ugochukwu
Our Choices cakes and Events
Sep 2022 – Sep 2022
● Streamline client follow-up workflows,contributing to a 30% faster response time, a 25% increase in client engagement, and improved sales conversations rates.
● Organized and centralized customer data in a CRM system, reducing time spent searching for client information by 40%and improving team efficiency.
CRMCustomer SupportClient Engagement
Education
Nasarawa State University Keffi, Lafia, Nigeria
Bsc · Nutrition and Dietetics
Nasarawa state university
BSc · Nutrition and Dietetics
2022 – 2026
Certifications
Sonia Umunna
Virtual Assistant Simulation Program
Feb 2026 – No expiry
Skills
HubspotTravel ArrangementCalendar ManagementEmail ManagementGoogle WorkspaceCustomer SupportExecutive AssistanceSchedulingOrganizationTravel PlanningAdministrative SupportData entryEmail managementCalendar managementCRM managementTime managementGoogle workspaceClear communicationProblem solvingMicrosoft office
Languages
English (Professional working proficiency)
