Susuana Kwabla

• Providing support to the Project Manager, Expatriate Management Team, and Workers by performing various clerical activities, employee recruitment and selection processes, onboarding employees, Site-event planning and facilitating communication both on-site and with the head office. • Financial Administration: Support the project manager in financial administrative tasks, such as preparing employee payroll and administer payments, operating the Money-Safe, issuing Petty Cash, tracking expenses, preparing Employee Timesheet and petty cash reports on project expenses. • Administrative Support: Provide operational and administrative assistance to the Project Manager and other site personnel, including preparing employee weekly and monthly timesheet, typing correspondence, drafting documents, ma intaining project files and employee-personal data of casual workers. • Site Logistics: Coordinate site logistics, including ordering items for stores, parking arrangements, access control, and distribution of key site information to workers and visitors. • Document Control: Maintain accurate and up-to-date records, including project plans, permits, contracts, and other relevant documents. Ensuring that all documentation is properly filed and easily accessible. • Communication: Serve as a point of contact for all communications, both internal and external. This includes responding to emails and relaying messages between different parties on site.

EON Engineering Solutions

Provided administrative support to the Project management team.

Eon Engineering

• Providing administrative support to the Project Director, Office Manager, Consultant and Client. - Support in administering and delivering the project, typing up letters, Compiling and preparing reports and handouts. • Scheduling monthly site visits and coordinating meeting logistics and deliverables such as monthly progress report, food and travel arrangements for project team. • Managing employee and construction workforce records, ordering office supplies and maintaining office systems - filing, data entry, typing, and distributing information at meetings. • Acting as point of contact, liaising with suppliers and solicit quotes and agreement from subcontractors, vendors and various construction services teams. • Liaison between client, consultant and contractor ensuring all parties are informed of project status and timelines achieved. • Managing petty cash and keeping track of expenditures for each phase of construction. • Coordinating safety procedures at toolbox meeting to ensure proper PPEs usage.

Cynsola Infrastructure Development Services

• Acting as a first point of contact, dealing with correspondence and phone calls. • Managing diaries and organizing meetings and appointments, often controlling access to the executive. • Booking and arranging travel, transport and accommodation • Organizing events and conferences. • Reminding the executive of important tasks and deadlines. • Typing, compiling and preparing reports, presentations and correspondence. • Managing databases and filing systems. • Implementing and maintaining procedures/administrative systems.

Nyaho Medical Centre

• Obtains client information by answering telephone calls; Interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information; confirming pricing. • Informs clients by explaining procedures; answering questions and Providing information. • Maintains communication equipment by reporting and Escalating customer problems. • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Multichoice (Dstv) Ghana

• Process all daily counter transactions for cash/cheque Deposits / withdrawals to savings and current accounts. • Perform cash reconciliation and control activities such as scrutinizing of cheques and bank instruments • Handle and resolve customer inquiries/complaints in a professional manner. • ATM custodian • Vault Custodian (Back Up) • Identify prospects for cross-selling of products during non-peak transactions period. • Provide sales referrals to other units within the bank • Provide service Standard in all areas • Back Up to Client Service Executive in charge of deliverables Teller (Cash Management Department – Back Office)

Standard Chartered Bank Abeka

▪ Final recounting and Rechecking of central vault cash before it goes to Bank of Ghana ▪ Daily cash Pick at various customer pick points ▪ Balances cash picked from various pick points to vault ▪ Carries out other tasks as requested by my supervisor.

Fidelity Bank (Head Office- Ridge Tower)

• Maintains office filing and storage systems • Types documents, reports and correspondence • Answers phone and transfer to the appropriate staff member • Updates and maintains databases such as mailing lists, contact lists and client information • Update and maintain internal staff contact lists

Cosa-Bright Ghana Limited

▪ Receives Cash Daily, issue receipt and make deposit in the bank. ▪ Achieves daily call target and other target set for sales campaign. ▪ Prepares minutes of weekly staff Meetings and Staff Durbar. ▪ Carries out administrative requirement generated by telephone calls in an accurate and efficient manner. This include receiving and sending of letters, messages, reports, products literature. ▪ Communicates clearly and effectively with other employees in the company. ▪ Handles dispatch and receipt of the company’s correspondence with other stakeholders. ▪ Carries out other tasks as requested by my supervisor.

Macbells Company Limited (Beverage Manufacturers)

▪ Typing and Correspondence ▪ Assisted in preparing DHMT Minutes ▪ Prepared minutes of DHD Review Meetings and Staff Durbar ▪ National Immunization Day (N.I.D) supervisor ▪ Assisted in preparing questionnaires for Quality Assurance Survey ▪ Participated in Malaria Case Mgt. Training ▪ Attended Strategic Mgt. Planning Workshop ▪ General monitoring of Health Facilities ▪ Attended Peer Performance Review of Ketu Dist. Hospital

Ghana Health Service (National Service)

Certified Cashier and Frontline Executive

National Banking College