About
Communication and Public Relations professional with experience across corporate, government, and NGO sectors. Skilled in strategic communications, stakeholder engagement, customer relationship management, media relations, digital communication, and brand storytelling. Proven ability to strengthen brand visibility, drive audience engagement, and build long term relationships with clients, partners, and media. Passionate about delivering exceptional communication experiences, solving stakeholder challenges, and supporting business growth in collaborative, fast paced environments.
What I'm looking for
Seeking a remote opportunity in Customer Success, Customer Relations, Communications, or Client Services where I can apply my communication, relationship management, and problem solving skills to create meaningful customer experiences and support business growth.
Experience
Public Relations Staff
IEEF (Institute for Energy, Economics, and Finance) Under SBM ITB Bandung
Aug 2025 – Dec 2025
• Developed and executed strategic communication initiatives to enhance institutional visibility
• Produced press releases, articles, and digital content, achieving 35%+ growth in online exposure within 3 months
• Managed Instagram and LinkedIn platforms, ensuring consistent brand voice and improved audience engagement
• Translated complex energy and finance topics into accessible, audience-friendly content
• Coordinated webinars, public events, and stakeholder communications
• Supported official website launch, ensuring content clarity and brand consistency
Press ReleasesInstagramLinkedIn
Public Relations Staff
IEEF Under SBM ITB Bandung
Aug 2025 – Nov 2025
Responbilities :
•Developed and executed strategic communication initiatives to enhance institutional visibility
• Produced press releases, articles, and digital content, achieving 35%+ growth in online exposure within 3 months
• Managed Instagram and LinkedIn platforms, ensuring consistent brand voice and improved audience engagement
• Translated complex energy and finance topics into accessible, audience-friendly content
• Coordinated webinars, public events, and stakeholder communications
• Supported official website launch, ensuring content clarity and brand consistency
Achievements :
Contributed to successful institutional website launch with consistent brand messaging
Impact :
ncreased institutional visibility.
• Improved online brand presence.
•Enhanced audience engagement.
• Strengthened stakeholder communication.
• Delivered consistent brand messaging across platforms.
• Improved accessibility of technical information. •Supported successful digital transformation through website launch.
Public RelationsEvent CommunitySocial Media SpecialistAdministrations SupportCustomer Service
Planning Staff
PT. Tah Sung Hung (Adidas Manufacture)
Feb 2024 – Feb 2025
• Coordinated cross functional workflows to support operational efficiency in a fast-paced environment
• Improved reporting accuracy and documentation systems, reducing operational errors by 20%
• Strengthened execution precision, responsiveness, and attention to detail transferable to communication roles
Operational EfficiencyReportingDocumentation
Planning Staff
PT. Tah Sung Hung
Feb 2024 – Feb 2025
Jobdesk :
• Coordinated cross functional workflows to support operational efficiency in a fast-paced environment
• Improved reporting accuracy and documentation systems, reducing operational errors by 20%
Feb 2024 - Feb 2025
• Strengthened execution precision, responsiveness, and attention to detail transferable to communication roles
Achievments :
• Increased operational efficiency by streamlining cross-functional administrative workflows.
• Enhanced process consistency by implementing organized documentation and record management practices.
• Supported timely execution of daily operations through effective coordination across multiple departments.
• Demonstrated strong organizational, problem-solving, and communication skills in a dynamic work environment.
Achivements :
• Improved operational efficiency through effective cross-functional coordination.
• Reduced administrative errors by implementing more accurate reporting and documentation processes.
• Enabled better decision-making by maintaining reliable operational records.
• Strengthened collaboration between departments through proactive communication and workflow management.
• Delivered consistent administrative support in a fast-paced environment while maintaining accuracy and responsiveness.
Documentation & Record MaStakeholder CommunicationOperational CoordinationAdministrative OperationsReporting & Documentation
Public Relations Staff
DPRD Provinsi Jawa Barat
Jan 2021 – Jun 2022
• Built and maintained relationships with 50+ media partners, increasing brand exposure across print, digital, and broadcast channels.
• Developed press releases, media materials, and facilitated interviews for public officials
• Increased social media traffic by 30%+ through targeted digital PR strategies.
• Supported public events, campaigns, and official brand representation activities.
Media RelationsStrategic CommunicationsStakeholder EngagementContent DevelopmentEvent & Campaign Coordina
Event & Communication Staff
Padjadjaran Public Relation Fair
Sep 2018 – Nov 2018
• Supported event marketing execution including rundown preparation, speaker coordination, and on site communication.
• Assisted event operations for 200+ participants.
Event MarketingSpeaker CoordinationEvent Operations
Event Coordinator
Culture Festival
May 2018 – Jun 2018
• Led event concepting, budgeting, visual coordination, and run down preparation.
• Secured sponsorships and partnerships to support event branding and cost efficiency.
Event BudgetingVisual CoordinationSponsorships
Education
Padjadjaran University
Bachelor of Communication · Communication Science
2017 – 2026
Skills
Google WorkspaceZoom Webinar ToolsCapcutInShotHostinger Web BuilderLinkedInInstagramCanvaMicrosoft OfficeAdministrative CoordinatoCommunications OfficerMarketing CommunicationsBrand CommunicationsPublic RelationsPublic Relations SpecialiCorporate Communications
Languages
English (Professional working proficiency)