Lead Solutions Architect UI/UX
Garuda Indonesia
• Spearheaded UX & Experience Architecture, information architecture, interaction models, navigation, workflows, user journeys, and scalable product frameworks for complex digital ecosystems. • Partner with Product, Engineering, Business Analysts, Data, Security, QA, Project Managers, Product Owners and Executive stakeholders to translate strategic objectives and technical constraints into high-impact product solutions. • Led UX strategy across 25+ enterprise products, reducing design inconsistencies by 70% through a scalable Design System and improving delivery speed by 40%. • Architect and govern Enterprise Design Systems, including design tokens, component libraries, interaction patterns, accessibility standards, documentation, and reusable UI frameworks that accelerate product delivery. • Accelerated Bridge UX and Engineering by collaborating with frontend architects and developers on technical feasibility. • Solve complex enterprise problems involving multiple personas, roles, permissions, workflows, data structures, integrations, and business processes while simplifying the user experience. • Established WCAG accessibility, inclusive design, responsive UX, usability, and human-centered design across digital products. • Explore AI/UX and Human-AI Interaction, including AI copilots, intelligent workflows, conversational interfaces, personalization, automation, and next-generation product experiences. • Establish UX governance, design standards, architecture principles, and quality frameworks while mentoring Senior Designers, Product Designers, UI Designers, and UX Engineers. • Influence product roadmaps and measure experience quality through conversion, adoption, engagement, retention, task completion, customer satisfaction, operational efficiency, and development velocity.