Traci M. Hawkins

• Invoicing and collections on Healthcare and LifeSciences sectors for monthly and supplemental services per contractual agreement using SAPbyDesign. • Establish, maintain and report accurate sales and use tax information for all jurisdictions. • Research and recommend constructive solutions to reduce or eliminate inefficiencies. • Support year-end audit review by providing billing information and reports. • Participate in closing activities including accruals and P&L validation. • Cash application and customer account reconciliations. Redesigned the Cash applications process to ensure audit compliance. • Testing and developing recurring invoicing process to eliminate manual billing of approximately 400 fixed fee invoices.

Servicon Systems, Inc.

• Read and interpreted contracts and schedule of value to drive accurate contract billing for an International IT Technology Partner. • Managed customer contracts/change order approvals in Smartsheets/SAP/Salesforce with Legal/Professional Services teams. • Met with Stakeholder to streamline SAP billing methodology for team with limited SAP experience. • Created SAP contracts, new WBS elements and billing plans for invoicing. • Frequently pulled into discussion on SAP functionality as the team migrated to SAP from Salesforce Q4 2021.

Computacenter US

• Scrubbed data post integration from CIRS (In-House Software) to Oracle for 4.3B Financial Technology Co. • Reviewed SOW’s, CO’s and schedules of values to drive Professional Services contract billing. • Wrote test scripts for UAT testing to ensure accuracy using live actual data. • Work with IT to validate invoice template for customer presentation. • Attended weekly project management meeting to report status of project for Go-Live. • Created standard operating procedures and trained co-worker.

Solomon Page/Broadridge Financial

• Reviewed contracts and schedule of value in order to drive project billing for an Access and Revenue Management Co. • Coordination of accurate and timely submittals of billing and payment applications. • Billed reoccurring software and hosting licenses. • Active participation in meetings with the stakeholders on process improvement. • Assisted with monthly billing of all service & Government/Commercial contract agreements. • Cross functional integration with all departments and worked with C-level Exec’s/ leadership to problem solve contract issue.

Skidata

• Created standard operating procedures and trained Jr Analysts on billing process for Technology Co. optimizing Construction. • Conducted UAT testing as Katerra Architecture transitioned from Ajera to Deltek VantagePoint. • Worked with “Train the trainer” Deltek consultant to create billing process for Katerra Architecture. • Worked with Accounting on preparation of journal entry in support of monthly, quarterly and year closings. • Created standard operating procedures as deemed necessary. • Identified accruals and prepared request for corresponding journal entries. • Worked with Accounts Payable to ensure proper and timely payment of Construction project related invoicing. • Executed terms and conditions specified Construction contracts related to billing. • Worked with Architecture team and Project Coordinator to establish annual budgets for service offering per customer requests. • Performed regular review of the contents of Government/Commercial contracts and agreements related to changes in billing terms. • Ensured applicable processes are compliant with approval loops and Sarbanes Oxley.

Katerra (closed)

• Invoiced monthly for Service Group departments and distributed to clients for Municipal projects for a Civil Construction/Design Co. • Monthly analysis of project spending and reporting to Department/Project Managers. • Monthly tracking of Accounts Receivables and Accounts Payables in NetSuite ERP system. • Maintained and tracked budget expenditures to include labor and direct expenses. • Prepared monthly variance and revenue adjustments. • Reviewed and executed terms and conditions specified Government and Commercial contracts related to billing.

C&S Companies

• Billed Government/Commercial contracts for over 60 solar plants for an international Utility-Scale PV panel Manufacturer. • Verified proper account charges assign proper Work Breakdown Structure (WBS) and GL codes. • Preparation and distribution of monthly and quarterly reports and journal entry to support monthly closings. • Prepared and documented Standard Operating Procedures as deemed necessary. • Performed month end account reconciliations and analysis in comparing actual to budgets. • Created and distributed various reports related to billing performance to ensure accuracy and efficiency. • Worked with Accounts Payable to ensure proper and timely payment of invoicing. • Comprehended and executed terms and conditions specified in O&M Agreements related to billing. • Supported O&M Team, Asset Mgmt., Project Coordination to establish annual budgets for service offerings. • Served as Subject Matter Expert (SME) for O&M billing team. • Created Standard Operating Procedures and trained Billing Assistant on billing process. • Established and maintained standardize O&M internal billable labor rates in SAP. • Ensured applicable processes are compliant with approval loops and Sarbanes Oxley.

First Solar

• Worked with IT to implement AR invoice emails using Oracle for an Electronics Manufacturer. • Reconciled customer accounts. • Researched and reported variances. Prepared month end journal entries. • Reviewed terms of sales quotes, Government and Commercial contracts to determine appropriate strategies to generate payments. • Monitored and kept record of information regarding financial status of customers and collections efforts. • Issued credits, debits and rebills when necessary. • Collection forecasting monthly and weekly and reduced DSO by 35%. Achieved cash recovery goals in all aging categories.

Emerson Embedded Computing/Artesyn Embedded Technology

• Implementation team member as international Semiconductor Co transitioned from Oracle/AS400 to SAP. • Worked with SAP consultants to develop and (UAT) test custom FI reports and transactions. • Documented requirements in HPQC and managed path to solution. • SAP FI Super User/SME for accounts receivable group. • Created FI training courses and conducted training classes for 30+ end users on FI module. • Managed attendance for current and new team members. • Internal Auditor for cash applications and billing/collections group for international semiconductor co. • Conducted audit testing of specified area and identify reportable issues and dimension of risk. • Determined compliance with policies and procedures. • Monitored collections for Domestic and International customers. • Processed monthly intercompany billing and prepared month end journal entries. • Reconciled and audited cash accounts.

Amkor Technology, Inc.

• Key role in the implementation of new timekeeping and expense system (QuickArrow) for a medical billing SaaS company. • Worked with engineers creating test scripts to evaluate the integrity of software upgrades installed. • Managed access permissions. New employee, employee termination and suspension of access. • Created training documentation and repository. • Trained all (200+) AMEX cardholders on expense creation including C-level and their admins. • A/P, Time/Expense, Billing and Collections for medical billing software company. • QuickArrow SuperUser training all (250+) traveling end users on expense report creation and approval workflow. • Reviewed and processed all payables and travel expenses. Managed AMEX accounts. • Created Standard Operating Procedures. Hired, trained 2 account payable clerks. • Generated check, monthly AP aging, mail checks, and maintain the AP files to ensure timely payments to vendors and suppliers.

Quality Care Solutions, Inc.