Customer Service Representative
Port Harcourt, Nigeria
#OpenToWorkCustomer-focused professional with experience in remote support, client relations, and administrative operations. Proven ability to handle customer inquiries, resolve complaints efficiently, and maintain high satisfaction levels. Skilled in communication, problem-solving, and digital tools. Seeking a remote customer service role where I can deliver excellent user experiences and support business growth.
I am seeking a remote customer service role where I can deliver excellent support, build positive customer relationships, and help improve overall customer satisfaction. I am particularly interested in roles such as Customer Service Representative or virtual Assistant where I can handle inquiries, resolve issues efficiently, and provide a seamless customer experience across platforms like email, chat, and social media.
Mapemond Business Academy
Responded to customer inquiries and ensured timely resolution. Managed scheduling, records, and administrative workflows. Assisted with onboarding clients and coordinating training sessions. Maintained strong client relationships to improve satisfaction. Monitored engagement and maintained active communication. Increased audience interaction through strategic content.
Schneider Institute & Travels
Handled customer inquiries and complaints via social platforms. Provided real-time support, improving response time. Created and managed engaging content.
VR Digital
Conducted outbound calls to prospective customers to promote services and generate leads. Engaged potential clients, communicated value propositions, and handled objections professionally. Maintained accurate records of calls, responses, and follow-ups. Achieved daily/weekly call targets and contributed to sales pipeline growth. Built rapport with customers, improving conversion rates and client interest. Collaborated with team members to refine scripts and improve call effectiveness. Provided feedback on customer responses to support marketing and sales strategies.
B.Sc. Education · Biology
