About
Results-oriented IT Leader and Business Informatics expert with a proven track record in Technical Product Management and Infrastructure Leadership. Experienced in managing cross-functional teams of developers and consultants within the public sector and private insurance industries. Expert in cloud migrations (AWS), agile transformations (Scrum/Kanban), and high-stakes stakeholder management.
What I'm looking for
Senior Project/Program Management roles, IT Operations Leadership, or Senior Data Analytics positions where I can leverage my "Growth Mindset" and multilingual communication skills to drive innovation from San José, Costa Rica.
Experience
Team Lead Technical Product Management
Dataport AöR (Government)
Apr 2026 – Present
Leadership: Directly leading a high-performing team of 7 developers and IT
consultants, fostering professional growth and ensuring delivery excellence.
Strategic Reporting: Reporting directly to the Head of Technical Infrastructure,
aligning IT strategy with government-scale operational requirements.
Operations: Overseeing critical IT infrastructure projects, ensuring high availability
and compliance within a strictly regulated public service environment.
Process Excellence: Driving technical product roadmaps and infrastructure scaling
to support large-scale digital transformation.
LeadershipStrategyGrowthStakeholder ManagementIT Infrastructure
Process Manager
HanseMerkur
Aug 2025 – Mar 2026
Spearheaded requirement and incident management for key accounts in travel insurance.
Conceptualized and planned technical rollouts to ensure seamless business
integration.
Monitored ongoing operations and facilitated cross-functional project collaboration.
Process OptimizationSQLAgilityProject Management
Application Manager & Product Owner
Bank Deutsches Kraftfahrzeuggewerbe GmbH
Apr 2025 – Aug 2025
Administrated and optimized Appian Low-Code applications for business-critical processes
Defined and prioritized product backlogs, translating stakeholder needs into technical specifictaions
Refined Jira workflows and established communication loops to enhance team transparency
Product OwnershipAgilityCloud ArchitectureAWSLow Code
Working Student Marketing Automation
FUNKE Mediengruppe
Jan 2021 – Mar 2025
Automation: Automated complex marketing and newsletter workflows, enhancing
customer engagement and operational efficiency.
Technical Support: Provided IT support and troubleshooting for internal systems,
ensuring high platform availability.
Collaboration: Collaborated with cross-functional teams to align technical
automation tools with marketing strategies.
AWSProduct OwnershipAgilityCloud MigrationSaaS
Working Student Agile Project Management
Interaction Room GmbH
Aug 2018 – Jul 2019
Consulted leading insurance companies on digital transformation strategies.
Facilitated the digitization of consulting outcomes into actionable technical
requirements.
Education
Universität Duisburg-Essen
BSc · Business Computer Science
2017 – 2023
Skills
JavaPythonMultilingualismBusiness IntelligenceLow Code DevelopmentCloud InfrastructureRequirements EngineeringProcess OptimizationProduct OwnershipKanbanScrumChange ManagementStrategic PlanningStakeholder ManagementAgile Team Leadership
Languages
English (Full professional proficiency)Spanish (Limited working proficiency)German (Native or bilingual proficiency)
