About
With a proven track record at the University of Chicago Medicine, I excel in operations management and analytical thinking, enhancing productivity and customer satisfaction.
Spearheaded process improvements, achieving significant cost savings. Expert in inventory control and staff development, I lead teams to exceed performance goals through strategic planning and effective communication.
Experience
Supervisor of Medical Supply Chain Operations
University of Chicago Medical Center
Dec 2021 – Present
Directed and supervised a team of 21 employees in daily operations.
Developed strategies to improve team performance and productivity.
Created new strategies for improving customer service standards within the organization.
Trained new employees on company policies and procedures.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Collaborated with other departments to coordinate workflow processes between teams.
Streamlined workflow processes, reducing project completion times.
Evaluated needs of departments and delegated tasks to optimize overall production.
Operations managementInventory controlCustomer service
Inventory Specialist
University of Chicago Medicine
Aug 2019 – Dec 2021
Monitored stock levels to ensure availability of products.
Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
Provided support during internal audits related to material management processes.
Conducted periodic inventories and physical counts of product supplies.
Coordinated with vendors to ensure timely delivery of goods.
Utilized barcode scanners to quickly update inventories in the system.
Responded promptly to customer inquiries regarding product availability.
Entered information into system to update status reports.
Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Performed inventory cycle counting and identified discrepancies.
Coordinated with suppliers to reorder supplies and manage inventory replenishment.
Managed end-of-life inventory to minimize losses and maximize returns.
Inventory controlBarcode scannersMaterial managementProcess improvementSupply chain analysis
Education
Robert Morris University
Computer Aided Drafting (CAD)
Hyde Park CA
High School Diploma
1998
Certifications
IFPA Certified (Fitness Trainer)
IFPA
Skills
OrganizationalInventory ControlOperations ManagementProcess ManagementDelegationPayroll processingPerformance managementStaff disciplinePriority managementPolicy enforcementPublic speakingAnalytical thinkingSchedule development
Languages
English (Native or bilingual proficiency)
