TUSHAR SOLANKI

TUSHAR SOLANKI

Enterprise Program & Transformational Leader|Data & Analytics|Product Management |BI & AI Transformation

Bengaluru, India

#OpenToWork

About

Enterprise Program & Product Management leader with 14+ years of experience across Fortune 500 companies, driving AI, Data, BI and transformation programs. Delivered $5M+ measurable impact through BI modernization, AI-led analytics and data-driven operating models. Trusted executive partner with expertise in program governance, MBR/QBR leadership, product roadmaps and AI-driven transformation. ISB and PMP certified, with strong business and financial acumen.

What I'm looking for

I’m looking for a senior leadership opportunity where I can combine my experience in program management, product management, data, and AI transformation. I’m particularly interested in roles where I can own complex initiatives end-to-end—starting from strategy and problem definition through execution, stakeholder alignment, product delivery, and measurable business outcomes.

Experience

Senior Project Manager

Insight Global Technologies

Mar 2026 – Present

• Led end-to-end delivery of an AI-powered assortment optimization platform (ACE) for Walmart, integrating ML-based sales forecasting, assortment optimization, planogram simulation, analytics, and LLM-powered explainability into a unified merchandising decision-support solution. • Scaled and improved the predictive analytics engine across 1.5M store–SKU combinations and 35M training records, reducing category-level prediction error from 5% to 3.7% through iterative model tuning, feature engineering, and data-quality improvements. • Drove product adoption and operationalization with Walmart stakeholders, establishing a controlled pilot framework with test/control stores, pre/post sales-lift measurement, NPD evaluation, real-time planogram simulation, and an Agile feedback loop converting merchant insights into measurable product enhancements and business value. • Spearheaded end-to-end On-Shelf Availability (OSA) product and program delivery across 7 Major retailers in US & Canada, translating retailer/CPFR requirements into standardized capabilities across POS, inventory, shipments, forecasting, in-stock and Days of Coverage; drove roadmap prioritization, Agile execution, UAT, Go-Live readiness and executive stakeholder governance. • Established and operationalized retailer-specific OSA KPI/KDE and executive reporting frameworks, improving data freshness, source-to-target validation, metric consistency and business visibility while coordinating cross-functional Product, Data Engineering, Data Science, BI and business teams; Q2 POS value tracked at $4.1M as part of the OSA business-performance reporting. • Led executive governance and performance reporting across OSA, ACE and broader retail analytics programs, driving weekly leadership connects, MBRs and QBRs to synthesize product performance, retailer KPIs, business impact, data quality, adoption, risks and roadmap progress into actionable executive insights and decisions

planogram simulationProgram ManagementProduct Roadmap Dev.UAT & Release Mgmt
MSI Services Pvt. Ltd.

Manager, Business Intelligence & Analytics (Reporting & AI Transformation)

MSI Services Pvt. Ltd.

Jul 2024 – Dec 2025

• Directed program and portfolio delivery for enterprise BI transformation across 6+ concurrent workstreams, capturing and validating business requirements, managing dependencies, resource allocation, and stakeholder alignment using Agile methodologies achieving 95% on-schedule delivery • Established Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) presenting forecasting insights, operational metrics, and business analytics to C-suite and senior leadership, accelerating strategic decision-making by 30% • Partnered with C-suite and business unit leaders on annual planning and quarterly roadmaps, eliciting and documenting business requirements, defining OKRs, success metrics, and strategic priorities for BI and analytics transformation across merchandising, sales, and supply chain operations • Developed executive dashboards and KPI frameworks tracking revenue performance, resource utilization, and operational efficiency metrics, ensuring alignment with key strategic principles and enabling real-time business decision-making

BI transformationAgile methodologiesexecutive dashboardsProject ManagementProduct Management

Analytics Lead-CXM,Insights & Analytics

Merkle, Dentsu Global Services

Mar 2021 – Jun 2024

Led AI-powered analytics transformation for Fortune 500 clients (Home Depot, Dell Technologies). Managed $15M+ portfolio, scaled teams 8→50+ across India, US, APAC with 97% retention. AI-POWERED CUSTOMER ANALYTICS | $12M Revenue Built end-to-end CLV prediction framework: • ML models: churn prediction (XGBoost), retention scoring, CLV forecasting • Integrated with CRM for real-time targeting, Power BI executive dashboards • $12M incremental revenue, 18% loyalty improvement, 25% marketing ROI increase ENTERPRISE BI MODERNIZATION | HOME DEPOT E-COMMERCE Transformed $2B+ analytics ecosystem: • Migrated 200+ reports from on-premise to AWS Redshift • Automated ETL pipelines (Python, Lambda, SSIS), self-service layer (Tableau, Power BI) • $4.5M annual savings, 40% faster delivery, 99.5% accuracy, 30% productivity gain • Led 12-member team, Agile delivery AI/ML OPERATIONS | DELL TECHNOLOGIES Deployed NLP ticket categorization for 50K+ monthly tickets: • BERT-based classification integrated with ServiceNow • 45% SLA improvement, 70% manual effort reduction, 92% accuracy • Scaled to 60K+ tickets with same team size OPERATIONAL EFFICIENCY | $9M Gains Automated financial analytics: • Supplier pricing analysis (5K+ suppliers, 50K+ SKUs) integrated with SAP/Oracle • Consolidated financial dashboards in Tableau • $9M efficiency gains, 35% faster decision cycles, 8 weekly hours returned per analyst BI ADOPTION & ENABLEMENT Drove enterprise-wide adoption across 1,000+ users: • 50+ training sessions, comprehensive curriculum for Tableau/Power BI • Dashboard standards, template library, governance frameworks • 35% adoption increase, 80% satisfaction, 200+ self-service dashboards TEAM LEADERSHIP • 97% retention (vs 85% industry average) through career frameworks, mentorship • Established PMO for 25+ concurrent projects with RAID logs, quality standards

AnalyticsCustomer ExperienceData AnalysisProject Management

Lead - Marketing Sciences

Annalect (Omnicom Media Group)

Oct 2018 – Feb 2021

Led marketing analytics and data science for Omnicom Media Group's global clients, driving measurement, attribution, and optimization strategies. KEY CONTRIBUTIONS • Marketing Attribution: Multi-touch attribution models measuring campaign effectiveness across digital, TV, print, social channels • Customer Segmentation: Behavioral/demographic frameworks using clustering (K-means, hierarchical) • Campaign Optimization: A/B testing frameworks improving ROI by 20-30% • Predictive Modeling: Propensity models for acquisition and retention • Stakeholder Management: Partnered with client marketing teams to translate analytics into actionable strategies

Marketing SciencesData AnalyticsMarketing AnalyticsProject Management
American Express

Lead Analyst - Data Governance

American Express

Feb 2015 – Sep 2018

Led enterprise data governance and merchant profiling for American Express financial services operations across US region. MERCHANT PROFILING & DATA VALIDATION • Managed merchant profiling operations for 50,000+ US merchants across multiple platforms • Cross-validated merchant data using internal systems, third-party databases, and public records to ensure accuracy • Reduced data discrepancies by 40% through multi-source validation framework • Identified and corrected 15,000+ merchant profile errors improving payment routing accuracy by 35% • Built automated reconciliation processes validating merchant information across 5+ data sources • Enabled risk assessment and fraud detection through enhanced merchant intelligence DATA GOVERNANCE FRAMEWORK • Established enterprise-wide data quality standards, policies, and operating procedures • Implemented automated validation rules monitoring 500+ critical data elements • Built data lineage and metadata repository enabling transparency and impact analysis • Supported regulatory compliance (PCI-DSS, SOX) through comprehensive documentation • Partnered with IT, risk, compliance, and business teams on data governance council • Achieved 95% data quality score across governed assets within 12 months

Data GovernanceData QualityData ManagementMerchant Profiling
R.SW.M. Ltd.

Senior Executive - Marketing

R.SW.M. Ltd.

Jun 2013 – Jan 2015

Drove marketing operations and analytics for Textile - Yarn Distributor Giant RSWM and serviced Global giants like Macy and Kohl. - Campaign Management: Executed integrated marketing campaigns across channels - Analytics & Reporting: Developed marketing performance dashboards and ROI analysis - Market Research: Conducted customer surveys and competitive analysis

MarketingSalesCustomer Relations
JP Morgan

Team Member - MIS Reporting

JP Morgan

Aug 2010 – Aug 2011

Delivered analytics projects for tier-1 financial services clients (Goldman Sachs, UBS, Barclays), supporting data-driven decision-making across investment banking and wealth management operations. KEY CONTRIBUTIONS • Data Analytics: Executed data collection, validation, and analysis for client reporting and operational dashboards • Process Optimization: Streamlined data workflows and quality assurance processes improving team efficiency by 20% • Cross-Functional Collaboration: Partnered with client teams and internal stakeholders to ensure timely, accurate deliverables • Quality Assurance: Implemented data validation checks reducing errors and improving report accuracy • Tools & Reporting: Utilized SQL, Excel, and BI tools to deliver client-ready analytics and insights • Delivered management information system (MIS) reporting for investment banking operations. - Report Development: Created operational and financial reports for management review - Data Analysis: Analyzed trends and provided insights for decision support - Process Improvement: Streamlined reporting processes improving delivery timeline IMPACT • 20% increase in project delivery efficiency through optimized workflows and collaboration frameworks • Supported multiple concurrent client engagements maintaining high quality standards • Contributed to team's successful delivery track record with tier-1 financial institutions

MIS ReportingData ReportingData Analysis

Education

Mithibai College of Commerce, University of Mumbai

B.Com · Financial Accounting & Audit

R.A. Podar Institute of Management, University of Rajasthan

MBA · Marketing

Indian School of Business (ISB)

Leadership with Artificial Intelligence

Certifications

Project Management Professional (PMP)

PMI

Sep 2025 – No expiry

Council of Supply Chain Management Professionals (CSCMP) Supply Chain Foundations

CSCMP

2025 – No expiry

Skills

Project ManagementProduct ManagementAgentic AutomationLangChainRAGForecastingMachine LearningGenAIAnomaly DetectionA/B TestingStatistical ModelingPredictive AnalyticsSQLPythonBigQueryAmazon RedshiftTableauPower BIMS ProjectJIRA

Languages

English (Full professional proficiency)