Valerio Erojo

• Managed end-to-end onboarding for new hires across multiple client accounts, ensuring full compliance with pre-employment requirements — including background checks, medical exams, and required documentation, resulting in a smooth and efficient onboarding experience. • Conducted regular iCIMS audits to verify document accuracy and adherence to client-specific hiring requirements, significantly reducing discrepancies in pre-employment submissions. • Supported high-volume recruitment for CSR roles by assisting with candidate sourcing, initial screening, and interview scheduling, helping expand the qualified talent pool for hard-to-fill positions. • Coordinated with the Shared Services team to endorse and validate pre-employment documents for HR review, ensuring consistent compliance with internal policies. • Liaised with external vendors and internal HR teams to fulfill recruitment requirements and support timely onboarding of new employees. • Managed calendars, candidate communications, and scheduling workflows using tools such as Calendly, Microsoft Teams, and Google Workspace. • Provided remote support to recruiting teams across multiple company sites, coordinating pre-employment requirements and ensuring consistent compliance standards across locations.