Vishnupriya Saravanar

SENIOR BUSINESS PROCESS & QA LEAD | SAAS PRODUCT OWNER | UAT & RELEASE MANAGEMENT

Tirupur, India

About

I am a Product QA Lead with over 5 years of experience driving product ownership, backlog management, and release quality for B2B SaaS CRM/PSA and Insurance platforms. Most recently at Akshya IT, I have been the key point of contact for German AVGS clients, translating user feedback into development tasks and leading cross-functional UAT sign-offs. My work spans tools and technologies such as Jenkins CI/CD, HP Quality Center, Jira, and QuickBooks Integration. I have co-designed requirement-to-invoice architectures, architected no-code scheduling engines with Outlook sync, and led multiple UAT cycles with German clients. I am ISTQB Certified and trained in LOMA insurance courses, applying these skills to ensure audit compliance and release quality.

Experience

Product QA Lead

Akshya IT | OneHermes SaaS Platform

Sep 2023 – Present

German AVGS Compliance Product Ownership: One of the key POCs for German AVGS clients since Month 1. Translated Arbeitsagentur rules on voucher validity (1-month to 2-year), €0.30/mile reimbursement, and digital signatures into 40+ user stories across Scheduling, Invoice, Expense, and Contracts modules. Resolved audit queries to ensure zero Employment Agency escalations. Requirement-to-Invoice Architecture: Co-designed end-to-end flow: Scheduling → Attendance → Expense → Invoice. Defined audit-compliant billing logic: only digitally-signed, manager-approved sessions billable to Employment Agency. Validated 1,200+ AVGS scenarios in UAT for audit readiness. Scheduling Engine Design: Architected no-code scheduler with Outlook sync and 4-way conflict validation (Time/Room/Coach/Date). Built auto-assignment enforcing AVGS rules: max participants, 2 sessions/week, 1-day gap, holidays, and voucher validity windows. UAT & Client Delivery Lead: Led 20+ Business UAT cycles single-handedly with German clients across Timesheet, Expense, Vacation, and Admin modules. Captured gaps live, drove fixes, and secured written production sign-off post-Employment Agency audit. Release Management & QA Gate: Owned self-serve Jenkins deployments to Stage/UAT. Validated deployment health, triaged failures, and enforced CEC/DevOps sign-off pre-promotion. Cut engineering rework 50% by standardizing acceptance criteria and UAT entry/exit gates. QA Strategy & Team Leadership: Established QA function from scratch: STLC, regression strategy, test metrics. Led QA planning for 200+ customer launch. Mentored 2 junior QAs from PIP to independent UAT ownership in 6 months. Financial Systems UAT: Executed business UAT for QuickBooks Invoice & Payroll sync; validated financial data accuracy and Employment Agency reconciliation workflows.

Jenkins CI/CDNo-Code SaaSQuickBooks Integration

Accounts Manager (Part-time)

Selvakiruthikai Chits Pvt Ltd

Jan 2017 – Jan 2023

Managed end-to-end financial operations, accounts, and statutory online filing for chits’ portfolio in TNReginet government portal. Coordinated with TCS development team for software defect follow-ups and resolution. Performed UAT validation of financial transaction workflows in BFSI application.

Financial OperationsUAT ValidationBFSI Domain

Program Officer & Asst. Professor (Part-time)

Tirupur Arivuthirukovil - SKY - WCSC (Aaliyaar)

Jan 2019 – Jan 2023

Designed curriculum and delivered theoretical & practical training in SKY exercises, meditation, and self-introspection techniques to 100+ students for Diploma in “Yoga for Human Excellence”. Managed program operations end-to-end and provided guidance & counseling to students and families, strengthening communication, people leadership, and stakeholder management skills.

Curriculum DesignTraining DeliveryProgram Management

Programmer Analyst - QA | Test Lead

Cognizant Technology Solutions | AAA Insurance - Policy Administration System

Jan 2010 – Jan 2013

Led QA delivery for AAA Insurance, progressing from Manual Tester → Production Support → Test Design Lead → Test Execution Lead. Managed 5 direct QA engineers and served as SME for 50-60 member QA team across Test Design, Execution, and Operations for AAA-PAS. Test Design POC for 5 Scrum teams: Bridged Business Analysts and QA from requirement analysis to E2E test design, traceability, and sign-off. Owned test planning, scope definition, and entry/exit criteria. Test Execution Lead: Directed 6-member execution team. Owned defect triaging, root cause analysis for Production defects, daily status reporting to US onsite teams, and QA sign-off for releases. Executed Functional, Regression, Exploratory, and Sanity testing. Created dashboard reports for defect metrics and test coverage using HP Quality Center 9.2 & 11. Performed backend data verification. Recognition: Commended by Cognizant Delivery Managers for detailed defect analysis and ownership. Selected as SME for 50-60 member QA team. Led production support single-handedly post-senior exit.

HP Quality CenterTest DesignTest Execution

Education

Bharathidasan University

Bharathidasan University

MSc · Yoga for Human Excellence

2021
Tamil Nadu Open University

Tamil Nadu Open University

PG.Dip · Counselling

2016
Anna University

Anna University

MBA · HR

2014
Anna University

Anna University

B.E · Electronics & Communication Engineering

2010

Certifications

INS 21, 22, 23 – Property, Personal & Commercial Insurance (Cognizant Internal Training)

Cognizant

LOMA 280 – Principles of Insurance

LOMA

ISTQB Certified Tester – 95% Score

ISTQB

Languages

Tamil (Native or bilingual proficiency)English (Professional working proficiency)