Pia Mallat

FI-EN-FI Translator

Fuengirola, Spain

#OpenToWork

About

I bring over 20 years of diverse experience translation, in customer service, marketing, and business operations to the table. As a self-employed professional, I've successfully run my own ventures, honing my skills in project coordination and client relations. My background includes roles in both startup and established environments, allowing me to adapt quickly and effectively to various challenges. I excel at multi-tasking and maintaining high levels of organization, ensuring projects are delivered on time and exceed expectations. My Bachelor of Business Administration complements my hands-on experience, enabling me to combine strategy with execution. If you are looking for a proactive partner who understands the nuances of business dynamics and customer satisfaction, let's connect. I am ready to help elevate your project to the next level.

What I'm looking for

For the past over ten years I have mainly worked in translation, executing other type (web design, market research etc) of projects on the side. Looking for translation work as that is what I excel in, but open for other type of matching projects as well.

Experience

Weblingo Oy (Ltd)

Entrepreneur, translator, web designer

Weblingo Oy (Ltd)

Oct 2014 – Present

Translation and proofreading, as well as transcription of TV-shows, movies and documentaries. Building websites and marketing material.

TranslationWeb DesignMarketing MaterialsProofreadingWebsite Building
Telia Finland Oyj (Plc)

Customer Service Representative

Telia Finland Oyj (Plc)

Nov 2024 – Aug 2025

Customer service for consumer customers, subscription management and troubleshooting for internet connection outages etc.

Customer serviceTroubleshootingSubscription managementChat SupportPhone Support

Entrepreneur, FI-EN-FI translator

V-Assari Tmi

Nov 2014 – Nov 2019

Translation and proofreading, as well as transcription of TV-shows, movies and documentaries. Building websites and marketing material.

TranslationProofreadingWebsite Building
Med Group Oy (Ltd)

Coordinator

Med Group Oy (Ltd)

Jul 2011 – Oct 2014

Private company providing health and social servises. Working as a coordinator, including interviewing new potential personal assistants, mapping customer needs by home visits, appointing assistants to long-term ill and/or severely disabled customers to meet their daily needs. Link between the company, customer, employee and social services, arranging assistants, as well as tasks concerning assistant monthly schedules on a 3-week rotating basis, and tasks related to payroll.

Customer serviceCoordinationShift planning
Zymotec Oy (Ltd)

Marketing Assistant

Zymotec Oy (Ltd)

Jan 2010 – Jul 2011

Company focused on importing plastic- and packaging solutions. Marketing assistant.

MarketingWeb Design
Konecranes Heavy Lifting Oy (Ltd)

Purchaser, assembler

Konecranes Heavy Lifting Oy (Ltd)

Mar 2008 – Aug 2009

Purchaser & assembler at the electronics component factory

PurchasingAssemblySupplier relationsElectronics

Customer service

Helsingin Sanomat Oy (Ltd)

May 2007 – Feb 2008

Customer service, Finland´s most widely distributed newspaper.

Customer ServiceMediaCommunication
Helsingin Sanomat

Customer Service Representative

Helsingin Sanomat

May 2007 – Feb 2008

Customer service representative for Finland's largest newspaper

Customer serviceQuick to reactProblem solvingStress management

Education

Laurea University of Applied Sciences

Laurea University of Applied Sciences

Bachelor of Business Administration · Global Approach to Services Marketing

2009
Laurea University of Applied Sciences

Laurea University of Applied Sciences

BBA · Global Approach to Services Marketing

2006 – 2009
Savonlinna Folk High School

Savonlinna Folk High School

Teacher’s assistant

2005

Skills

Marketing AssistanceAssemblerPurchasingNeeds AssessmentInterviewingPayrollSchedulingCoordinationMarketing MaterialWebsite BuildingTranscriptionCustomer serviceMarketing materialsMTPEProofreadingTranslation

Languages

Finnish (Native or bilingual proficiency)English (Full professional proficiency)Swedish (Limited working proficiency)