About
Hello,
I have been in the shipping and customer care business for nearly sixteen years. Over this time I have developed skills that allow me to manage employees as well as tasks related to maintaining a business.
What I'm looking for
I am looking for something in similar fields to what I'm accustomed to, or something that will challenge me and help me grow. I am more than willing and able to learn new things and develop new skills to help myself and my future employer succeed.
Experience
Manager
Mac Pack and Ship (McMinnville Pack and Ship)
Jan 2011 – Present
I have worked with multiple customers to fix issues with shipping or claims.
Using my knowledge of various systems, I have been able to solve complex problems for customers.
I look for solutions to problems that others might overlook to help my customers with any issues they may have.
For much of my time at Pack and Ship, I have been the customer service representative.
Order ManagementCustomer RelationsEmployee TrainingSalesShipping MethodsPricingCustomer ServiceProblem SolvingShipping Claimscritical thinkingmanaging projectsordering supplies
Education
Oregon Connections Academy and McMinnville High School
2010
Skills
AdaptabilityLeadershipTime managementCritical thinkingTeamworkCommunicationproblem solvercustomer care expertshipping expertManagerial
Languages
English (Full professional proficiency)
