William Sanchez

Managed end-to-end payroll processing for 800+ employees, ensuring accuracy and achieving 100% on-time and error free processing. • Streamlined payroll reconciliation and reporting processes, reducing errors by 25%. • Collected, interpreted and validated operational data, identifying trends and proactively resolving discrepancies. • Partnered closely with HR and Finance on benefits administration, employee data changes, reconciliations, and reporting. • Supported audits and compliance reviews by preparing detailed payroll reports and documentation. • Maintained strict confidentiality of employee, compensation, and financial data in accordance with internal controls and regulatory requirements. • Contributed operational insights and reporting that align with Operations Analyst responsibilities, including data validation, issue resolution, and workflow optimization. • Build a strong client relationship with my employee base focused on problem solving and account management. • Provided in-person, face-to-face support to employees, addressing payroll, compensation, and benefits inquiries with professionalism and responsiveness.

Processed biweekly and off-cycle payroll for over 600 employees in a regulated banking environment, maintaining strict confidentiality. • Prepared and analyzed payroll and labor reports to support management decision-making and compliance requirements. • Coordinated benefits deductions, garnishments, and tax reporting in partnership with HR and external vendors. • Ensured adherence to banking regulations, internal policies, and audit standards. • Built strong partnerships with internal teams and clients, enhancing communications and operational efficiency. • Demonstrated high attention to detail and discretion while handling sensitive employee and financial information. • Supported HR with reporting and documentation, contributing to 100% compliance in audits. • Strengthened customer service, communication, and problem-solving skills in a branch banking environment