About
I am an IT professional with experience dating back to 2021. My background includes roles in technology support and customer service, with a focus on improving workflows and training.
My work involves automating processes using PowerShell and Power Automate, managing inventory and networking equipment, and implementing new payment systems. I have experience with programming languages such as C++, Python, Java, Swift, and SQL, and I am familiar with the Microsoft 365 environment.
Experience
IT Intern/Technology Specialist
CIO Services
Aug 2024 – Jan 2025
Streamlined and automated processes to improve the workflow of the company using PowerShell, Power Automate, and other applications of software and coding.
Resold old inventory and networking equipment, including product testing, listing, packaging, and distribution.
PowerShellPower AutomateNetworking
Server, Trainer
2 Scoops and Sprinkles
Jul 2021 – Dec 2021
Ran the counter and register, prepared/cleaned the shop before and after work hours Helped with the maintenance of stock and shop social media page Set up a new, contactless payment system that allows the use of chip cards, tap, and wireless/Apple pay Trained new employees on how to perform their tasks and conduct themselves with customers
Contactless PaymentCustomer ServiceTraining
Education
University of Florida, Warrington College of Business
Bachelor of Science · Business Administration
2026
Bishop Verot High School
2021
Skills
Microsoft 365Power AutomateSQLSwiftJavaPowerShellPythonC++
Languages
English (Native or bilingual proficiency)Spanish (Limited working proficiency)Japanese (Elementary proficiency)