Continuous Improvement Mining Analyst (Role: AI Business Data Analyst)
C3 India Delivery Centre LLP (formerly Crowe Horwath IT Services LLP)
• Kept functional designs grounded in reality, reflected in signed-off specification documents, by digging into moderately complex datasets before finalizing design decisions. • Cut process bottlenecks across Supply Chain, O2C, and P2P, evidenced by streamlined As-Is/To-Be workflows, by building process maps using Power Automate Process Mining and Lucidchart. • Verified solution quality before release, shown in executed test cases and formal UAT sign-off, by preparing test plans tied to the underlying specification documents. • Improved delivery consistency, demonstrated by faster ramp-up of newer analysts, by mentoring on tools, data validation, and delivery approach. • Enabled full project traceability, shown in audit-ready documentation, by authoring BRDs, FRDs, and User Stories, and maintaining RTMs, RACI matrices, and SOPs. • Reached stakeholder agreement faster, reflected in finalized, signed-off documentation, by working through requested changes with business stakeholders iteratively. • Enhanced CXO decision-making, tracked through real-time KPI visibility, by building automated Power BI dashboards and ETL pipelines using Power Query and RLS. • Cut manual reporting effort, validated by automated CXO digests, by integrating GPT via Power Automate HTTP connectors and using Claude for dashboard and email automation
