Yousaf khan

Yousaf khan

Senior Client Service Executive

Ghouri town phase 4a islamabad

#OpenToWork

About

Senior Client services Executive Customer Sales Representative Grapgic designer MTBC- Carecloud | Jun-2023 Next Gen Technology | Feb 2022- May 2023 Elite desings | April2022- March 2023

What I'm looking for

I am looking for a remote opportunity in Client Services or Customer Care where I can use my communication, problem-solving, and interpersonal skills to provide excellent customer support. I am eager to join a company that values professionalism, teamwork, and continuous learning. As a quick learner with a positive attitude, I am committed to delivering outstanding customer experiences while growing my career in the customer service industry.

Experience

Senior Client services Executive

MTBC- Carecloud

Jun 2023 – Present

As a Client Services Executive, I play a crucial role in managing and nurturing client relationships, ensuring that our clients receive exceptional service and support, handling their inquiries, addressing concerns, and coordinating with internal teams to deliver solutions that meet their needs. Act as the primary point of contact between the company and clients Handle client inquiries professionally via calls, emails, or meetings Understand client needs and provide appropriate solutions Maintain strong and long-term client relationships As a Client Services Executive and Customer Sales Representative, I have consistently delivered exceptional results by blending relationship-building skills with a strong sales mindset. I thrived as the primary point of contact for clients, ensuring their needs were understood, addressed, and exceeded at every stage. My ability to communicate clearly, solve problems proactively, and provide personalized solutions strengthened client loyalty and created long-term business relationships.

Client EngagmentTele CommunicationSales
Next Gen Technology

Customer Sales Representative

Next Gen Technology

Feb 2022 – May 2023

Handled inbound and outbound customer calls to promote products and services Achieved and exceeded monthly sales targets through effective upselling and cross- selling Built strong customer relationships to increase repeat sales and customer loyalty Resolved customer complaints professionally while maintaining high satisfaction scores

SalesTele CommunicationClient Engagment

Grapgic designer

Elite desings

Apr 2022 – Mar 2023

I' m thrilled to be gaining hands-on experience in the field, where I get to apply my design skills and creativity to real-world projects. My role involves collaborating with the team to develop visually engaging content, from digital graphics to print materials, while learning the ins and outs of the design process. I' m passionate about bringing ideas to life through design and eager to continue growing and contributing to impactful projects

PhotoshopIllustratorFigma

Education

Allama iqbal university

Allama iqbal university

BA- General

2024
Degree college

Degree college

2019 – 2021

Skills

Grapgic designingProject handlingTeam LeadingCommunicationCanvaFigmaIllustratorPhotoshopMicrosoft 365Tele CommunicationClient EngagmentSales

Languages

UrduEnglish