AIT TICHOU EZZAHRA

AIT TICHOU EZZAHRA

Industrial Engineering & Logistics Engineer

Casablanca, Morocco

#OpenToWork

About

I am an Industrial Engineering and Logistics Engineer currently completing my State Engineer's Degree at ENSEM, with experience gained through multiple internships since 2023. My work spans supply chain analysis, project management, maintenance, and production flow simulation, giving me over three years of practical exposure in these fields. My skills include using tools such as Jira and Confluence for Agile project coordination, ARENA for production flow simulation, and Excel Solver for optimization modeling. I have applied Lean methodologies like SMED, KAIZEN, and FMEA to improve equipment availability and operational processes. Additionally, I have experience in supply chain logistics, including maritime import coordination, customs clearance, and KPI definition for transport and distribution operations.

What I'm looking for

Looking for remote opportunities in Supply Chain, Logistics, Operations, Project Management or Business Analytics. Open to roles such as Supply Chain Analyst, Logistics Coordinator, PMO Junior, Business Analyst or Continuous Improvement Engineer across manufacturing, energy, FMCG or any industry worldwide

Experience

Supply Chain & IMS Project Intern

BGI Petroleum Maroc

May 2026 – Aug 2026

•Analysis and mapping of the end-to-end Supply Chain (maritime import, transit, customs clearance, storage and distribution of fuels). •Tracking import logistics operations: coordination with freight forwarders, documentary management (BL, certificates, customs declarations). •Formalization of the procurement process from importation to final delivery, in view of IMS certification. •Development of operational procedures and import/export process flowcharts. •Definition of KPIs for monitoring transport and distribution operations. •Identification of operational, regulatory and QHSE risks related to import operations.

Supply ChainIMS CertificationKPI Definition
Customer Obsession

Project Management Intern – Agile Project Coordination

Customer Obsession

Jan 2026 – Feb 2026

•Daily coordination of a project team in an Agile environment and facilitation of Daily Stand-up meetings. •Planning, creation, prioritization and assignment of tasks via Jira to ensure efficient activity tracking. •Project progress monitoring, team coordination and dependency management. •Preparation of project documentation, minutes and progress reports on Confluence. •Monitoring of KPIs, deliverables and deadlines to ensure successful project execution. •Identification, tracking and resolution of obstacles impacting project progress and team performance.

JiraConfluenceAgile

Maintenance Intern – Asset Management

JESA

Feb 2025 – Jun 2025

•Reliability study of critical equipment in the TSP fertilizer production unit (DAP-107DEF). •Analysis of critical failures and implementation of a preventive maintenance plan. •Improvement of equipment availability through Lean actions (Pareto, FMEA, autonomous maintenance). •Measurable improvement of availability rate and reduction of unplanned downtime costs.

FMEAPreventive MaintenanceLean
IMALUM

Production Flow Simulation Intern

IMALUM

Jun 2024 – Jul 2024

•Optimization of material flow in the pretreatment and horizontal lacquering line through ARENA simulation. •Process analysis and production line modeling to identify bottlenecks and improve production flow. •Cycle time optimization and elimination of non-value-added activities to increase productivity.

ARENAProduction FlowProcess Analysis
Dislog Group

Logistics & Flow Management Intern

Dislog Group

Aug 2023 – Sep 2023

•Observation of logistics processes and inventory management in a distribution center. •Analysis of receiving, storage and dispatch operations. •Understanding of product availability, replenishment and customer satisfaction challenges.

LogisticsInventory ManagementDistribution

Education

ENSEM

ENSEM

State Engineer's Degree · Industrial Engineering & Logistics

2022 – 2025

CPGE Moulay El Hassan, Ouarzazate

Physics & Engineering Sciences

2020 – 2022

Skills

Power BIMaintenance ManagementERPProject PlanningProduction ManagementInventory ManagementSupply Chain ManagementIndustry 4.0Smart Supply ChainTransport ManagementDistribution ManagementPDCA5SKANBANKAIZENSMEDLean ManufacturingLogistics MethodologyInternational PurchasingIndustrial Ergonomics

Languages

Arabic (Native or bilingual proficiency)French (Full professional proficiency)English (Limited working proficiency)