Zaid Ali Ahamad

• Managed daily administrative operations of the co-working space, ensuring seamless functionality of facilities, prompt issue resolution, and a clean, organized environment for clients and staff. • Served as the primary point of contact for walk-in clients, phone calls, and online inquiries—offering professional guidance, explaining services, and addressing all queries and concerns with efficiency. • Scheduled and coordinated meetings, client sessions, internal team events, and workshops, ensuring the availability of resources, refreshments, and technical support when needed. • Maintained accurate records of office supplies, inventory, client bookings, feedback logs, and attendance registers to support accountability and future planning. • Liaised between clients, vendors, and senior management, ensuring smooth communication flow and timely escalation or resolution of issues. • Ensured optimal use of meeting rooms and shared amenities, resolving scheduling conflicts and maintaining proper logs to avoid overlap or confusion. • Onboarded new clients, conducted workspace tours, explained policies, helped with account setup, and ensured a smooth transition into the co-working environment. • Oversaw billing and payment follow-ups, maintaining client accounts, issuing invoices, and coordinating with the finance department to track dues and clearances. • Supported community building by assisting in planning and executing networking events, business talks, and client engagement activities within the workspace. • Monitored compliance with workspace rules and safety regulations, ensuring a professional, secure, and comfortable experience for all members. • Assisted in internal reporting, compiling weekly and monthly performance reports for management review and suggesting improvements for better client service.

• Assisted in the development and maintenance of dynamic, responsive web applications and websites using HTML, CSS, PHP, and basic JavaScript. • Collaborated with senior developers to implement new features, fix bugs, and follow standard coding conventions for clean, scalable code. • Participated in code reviews and debugging sessions to identify and resolve UI/UX issues and improve website performance. • Gained hands-on experience in integrating frontend designs with backend functionalities using PHP and MySQL. • Contributed to enhancing existing web interfaces by improving layout, responsiveness, and cross-browser compatibility. • Worked closely with the development team to test, optimize, and refine website components before deployment. • Assisted in updating project documentation and maintaining version control using Git for collaborative development. • Developed a strong understanding of professional software development workflows, teamwork, and real-world project handling in a tech company environment.