Zeel Thacker

About

Results-driven Business Development and Client Success professional with 6.5+ years of experience in the IT services and technology sector. Proven track record driving sales growth and pipeline development, coordinating cross-functional delivery teams (design, development, QA) to deliver website and mobile app projects on time, sustaining client retention above 90%, and increasing proposal conversion rates by 20% through structured requirement gathering and Statement of Work (SOW) development. Skilled in pre-sales, stakeholder management, account management, business analysis, and CRM management, with a consistent focus on translating client requirements into actionable project outcomes. Google-certified in Project Management, combining business development strength with hands-on delivery experience and formal PM methodology.

What I'm looking for

I'm looking for opportunities where I can combine client relationship management, business growth, and cross-functional collaboration to create meaningful outcomes. I enjoy working closely with clients, understanding their goals, solving business challenges, and serving as the bridge between stakeholders and delivery teams. I'm particularly interested in roles involving Account Management, Customer Success, Project Coordination, and strategic client partnerships.

Education

HJD-ITER

Bachelor of Engineering · Computer Engineering

2014 – 2018

Certifications

Skills

Languages