Zona Gale Joyag

Zona Gale Joyag

Operations Lead | Creative Strategist | Director of Digital Infrastructure

SAN JOSE, Philippines

#OpenToWork

About

As a Director of Operations and Creative Strategist with over 11 years of experience, I specialize in architecting the "Structural Peace" that businesses need to scale. My background is rooted in institutional-grade support for executive leadership, where I’ve engineered digital infrastructures and automated workflows that bridge the gap between operational precision and creative excellence. Whether I am moderating a global community of 111,000+ members or curating architectural archives for high-end branding, my focus remains the same: creating clean, professional, and precise systems. I thrive at the intersection of operational logic and minimalist aesthetics, ensuring every asset and workflow reflects a premium standard of quality.

What I'm looking for

I’m looking for remote opportunities in executive assistance, operations support, administrative coordination, and structured project support. I work best in organized environments with clear expectations, defined scope, and respectful communication. I prefer dayshift, asynchronous, or sustainable work setups. I’m open to part-time or full-time roles where I can contribute meaningfully, support reliable systems, and grow with a dependable team.

Experience

Remote.io

Global Community Moderator

Remote.io

Apr 2026 – Present
Community ManagementRemote CollaborationModeration Tools

Founder & Creative Director

Gentle Ghale Studio

Apr 2026 – Present

Lead Architect and Founder of a boutique strategic studio specializing in 'Institutional Precision' for global brands. I bridge the gap between high-level operational SOPs and premium visual identity. Architecting 'Template Ecosystems' for real estate and AI sectors. Designing operational workflows that ensure brand integrity during rapid scale. Providing 'The Ghale Standard' in property presentation and corporate visual authority.

Vendor ManagementRemote Team ManagementOperations Management
Chubby Cheeks Nursery

Operations Lead & Senior Executive Assistant

Chubby Cheeks Nursery

Oct 2013 – Apr 2024

Provided high-level strategic and operational support to the CEO and Board of Directors, maintaining institutional integrity across a leading regional nursery network. Executive Liaison: Served as the primary point of contact for leadership, managing cross-functional communication and sensitive stakeholder relationships across multiple branches. Operational Architecture: Engineered and optimized administrative workflows, transitioning legacy systems into agile, remote-accessible digital environments to increase efficiency. Strategic Oversight: Managed centralized systems for inquiries, internal updates, and comprehensive operational tracking, ensuring brand consistency and procedural excellence. Policy Implementation: Directed the drafting and execution of institutional policies, overseeing project lifecycles from conception to successful delivery.

Operations ManagementExecutive SupportSystems OptimizationStakeholder CommunicationWorkflow Automation

Education

University of Batangas

University of Batangas

Bachelor of Arts in Communication

2008 – 2012

Skills

Quality AssuranceRemote Team ManagementVendor ManagementWhatsAppSlackZoomCanvaMicrosoft OfficeGoogle WorkspaceProcess ImprovementReporting & DocumentationOperations Coordination

Languages

English (Full professional proficiency)